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We had a meeting where I signed in as the host to start the meeting. We had one designated co-host. All participants were muted upon the meeting starting and we removed the ability to allow participants to unmute themselves. If they were to comment the co-host would request them to unmute. One participant was requested to unmute to give a comment and when done was not able to mute themselves. As host, I was unable to mute that specific participant and neither was the co-host successful in muting that particular participant. The only thing that was different is that the participant signed in as the host right before the meeting began and signed me out although the meeting was still able to proceed with me as host and my co-host still there. Could that be the reason why that participant was unable to be muted by themself, host, or co-host? That participant at times uses that account to host the same meeting when it is their turn so it was not like they should not have access to the accou

Hi all. If I set up a meeting with registration, does the direct invitation link still work? If I share the invitation link (not the registration link) with someone, can the person attend the meeting without registration?

From what I've read about recordings, sessions in a Conference can be recorded and made available to participants. And the recordings stay available until deleted. All good. What is the storage capacity for the recordings? If it's the standard 1GB for a pro account, it'll be eaten up after the first couple of sessions.

My drum teacher asks me to eliminate echo suppression.  How can I do it on my end?

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Hello. How can we set a recurring webinar with two different start times please? The first webinar starts a 7.30pm. The other two webinars on the following two days start at 9am. Grateful for any adviceJohn

Hi everyoneI want to ask about function in Webinar Session Branding after shcedule meeting or webinar I tried serveral times to upload image in this but when i start meeting, those images i uploaded in Webinar Backsplash and Virtual Background not working I search everything when meeting running but i could not found anything relevant with  Any one know how those functions work please advice me. Thanks  

I have three webinars that have already been scheduled and today the panelists told me they would like Q&A and chat disabled. I know how to disable chat, but how can I disable Q&A if it is already scheduled? I found how to turn it off in settings, but that seems to only apply to future programs, not ones that have already been scheduled. thanks! 

Hello! I have a question about the live transcription. Does anyone know if the live transcription will save all the conversations, including a private chat from a breakout room? Thank you!

Hi all is there a way for me to know the names or the email addresses of the  viewers of my recording on cloud (which was shared internally), and for how long they have viewed it

Hello, does anybody know if it is possible to find out how many participants used the simultaneous translation offer in a meeting? I can't find this information in the participants list. Can I find it anywhere else?Many thanks,Michelle

I am the scheduler for weekly meetings of our group.  I schedule the session, (I have a paid account) and send out notices.  Sometimes I can't be present however I alway schedule the session.  When I can't be there when members try to connect they get the message "waiting for host to start the meeting".  When I schedule the meeting I always don't require waiting room.  I need to know how to schedule a meeting and still have the meeting happen in case I can't be present.

Hi all,I am hitting a road block...I am using Zoom version 5.9.3.1911 for Linux (installed on Fedora 35 via Flatpak).I used to be able to activate multiple screen share for participants but I no longer seem to be able to.As you can see, the relevant option is just not there (although I am the host):Clicking on "Advanced sharing Options..." reveals the following:I tried to change those options but it does not solve the issue.I did activate the screen sharing in "Security" before trying that:Also I did activate the dual monitor option:Finally, I also think that I have the right settings on the web interface that Zoom offers to change more options:I uninstalled and reinstalled zoom, but it did not change anything. So is Zoom buggy or am I doing something wrong? For info, I think the trouble started when I used the web interface to change the options since my participants could not share their screen while I was still sharing mine which was a limitation for my workflow (I am teac

Hello Everyone, I have recently enrolled to an online training where my trainer uses zoom for classes and later on he shares the class recordings.For the last 2 days, Whenever i am trying to access the recording ( recording link provided by trainer), I am unable to access the same. As i am clicking on the recording link, it takes me to the registration page, where i have to submit my name, surname, mail id, then click on Register. But I can't proceed to the next page even after providing all the details. Please help me on the same.

I tried updating from Basic Plan to Pro.   At the checkout it quotes £71.94 with discount applied, plus taxes   I select 'continue' and the discount disappears, resulting in a charge of  £119.40 plus taxes   Why is the discount being ignored?

So, I'm tutoring one student, and have never been warned by a pop-up before that I would have to upgrade to go longer than 40 minutes. The planned lesson was for an hour, and I have tutored on Zoom for far longer with no warnings in the past. There isn't supposed to be a time limit for only two people,  right? I don't know what happened, but I can't get any official support on the phone since I'm on a free plan right now. Anyone else with this kind of issue?

Hello users and team, Recently I am facing Error code 3160 when I try to login with Google Chrome Zoom App. It started to appear in the last two weeks, with all meetings. It is coming after I typed password of meeting and prevents me being in waiting room.I can have workaround on another device but I would prefer the Chrome App to operate again because it was the only reliable solution in my workplace setting.

Hello Zoom team! I posted an issue in the "Video Participants" feature. I want the guest to automatically turn on the webcam that I have turned on but the system doesn't work. Thank you

Hello, I'm using Zoom with my personal email for a while now. I've recently been hired by a company, and I'll have several meetings to handle in the name of my company.So I'd like to know if it's possible to add my professional email adress to my current Zoom account, so that when I need to setup professional meetings, I can send invitations using my professional email adress instead of my personal one. It would be more ... professional 🙂 Thanks in advance for your help. Regards. Nicolas Caplat

As a Host, I can join any BreakOut Room that I want. I can also set the controls so that all participants and Co-hosts can join any room that they want. But can I set the controls so that participants can only go where they were assigned, but Co-Hosts can jump to & from BreakOut Rooms on their own without the Host assigning them anywhere?

We're trying to use a Chromebook for simple zoom calls. But I see only very limited audio settings in a Zoom call when using the Chromebook, ie no way to increase or decrease the mic or speaker volume. Am I missing something or are my options truly limited on the Chromebook?

Hi! currently I'm using a Zoom Webinar account with a limit of 500 participants and I want to increase to 1000. Will my previously programmed webinars will be cancelled? Thanks!

Zoom requires me to enter a verification code in order to access my admin account. However, the code was sent to the email account that I can't access anymore as it is no longer active.    

Hi Sure this is an easy one but i cant seem to find an answer and support isnt either? I need to stop our phones from ringing when an agent is on a call and instead bounce to the next agent in the call queue or jump straight to VM. Currently the phones are rinining when agents are on a call.

We would like to track where registrants are getting the links to our trainings.  I found a doc that said I would need a vanity URL but that appears to only get us one URL.  We need to be able to create custom links for all our recurring webinars so we can see where people are find us.  Any ideas?