Skip to main content
Explorer
June 29, 2022
Solved

confusion over July 15, 2022 change

I have a paid pro account and use it for weekly two-hour meetings of a group of friends. As far as I know, they have only zoom basic accounts.
in the past when I have had to miss a meeting, I have asked one of the more frequent attendees to start the meeting in my absence and claim the host privilege by using my host key.
I understand from the announcement that when a basic user creates a meeting of more than two people, there is a duration limit of 40 minutes.
It is not clear if this applies only to their own meetings, or if it also applies to meetings of a licensed that they initiate.
On one hand it would seem that any of the meetings that I create can run longer than 40 minutes, so does that limit change if a basic user starts the meeting, or is it still an unlimited duration meeting because it belongs to a licensed user.

I'd be grateful for any comments anyone may have on this.

 

    Bort
    BortAnswer
    Employee
    June 30, 2022

    Hi @alandrub 

     

    The meeting duration is determined by the original owner/host of the meeting. Even though you are allowing a basic user to occasionally take your host controls when you are not available, the meeting still belongs to your Pro account and thus will not be affected by the 40-minute limit. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

     

    2 replies

    Bort
    Employee
    BortAnswer
    Employee
    June 30, 2022

    Hi @alandrub 

     

    The meeting duration is determined by the original owner/host of the meeting. Even though you are allowing a basic user to occasionally take your host controls when you are not available, the meeting still belongs to your Pro account and thus will not be affected by the 40-minute limit. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

     

    Translate
    alandrubAuthor
    Explorer
    June 30, 2022

    Thanks. That's what I thought, but I find that Zoom  communications sometimes vague on such details.

    Translate