Solved

Hello,I must give a Keynote presentation via Zoom this week.Everything I'd read indicated that I would be able to share-screen only slides — but I would also see Keynote presenter notes.There is apparently an "advanced" choice for "share partial screen."But I don't have it.  Attached is all I have.This is a "pro" account.Mac OS 10.14.2.Zoom 5.8Keynote 9.1Help!!!Thank you.Gina

Upon joining every meeting I always hide my video so that I'm not distracted by it. Is there a keyboard shortcut that I can use to do this? As far as I can tell it's not in the list and I have to use the mouse each time.

I am unable to add the 2 people who will be managing the attendees, as they are not on my license.  Can I appoint them as alternate hosts once we are in the Webinar so that they can manage the attendees?tia

 I have a user that has been placed in a "Recording" group like many of my other users but the record option doesn't appear for him. I've removed and added him back in and still nothing is showing up.

 

I can't receive attachments that other people sent in the Zoom chat. Other users on laptop can see it though.  I also can't attach any files in the Zoom chat on iPad.  What should I do? 

If I enabled the ability to use breakout rooms in my account after I already scheduled a meeting, will I be able to use breakout rooms in that particular meeting? 

I have some hearing loss and need to be able to watch the Live Transcript scroll by during meetings.Opening the Live Transcript window closes the Chat window.And that causes Chat previews to start popping up below my screen, which is distracting. Is there a way to suppress Chat previews? (If I need to see the Chat, I can always take a peek.) I've looked around and tinkered with my Chat preferences. And to my eye, it seems that the notifications should have disappeared. But they haven't. Here are my settings … what should I change?  Thank you for any insights!

Hi Community, We have 15 users associated with 15 different email accounts. Each of these users already has several meetings created. Would it be possible to modify these email accounts without losing the meetings already created? Best,

f I create/set up a webinar, can someone else host it for me in my absence? What about their ability to run the Q & A session? Do they need any special permissions or instructions? There is a 2-day webinar I host that is typically split into two days because of two topics being presented.  I also monitor the Q & A for each day associated with the webinar/invites. The idea presented recently was to make it a 1 day format, but I cannot be in two places at the same time.  If I created two webinar invites, could I host/monitor one and then assign the other one to be hosted/monitored by another person? We need the webinar format and not meetings. Breakout session would be ideal, but that's only for meetings and not webinar. Also, the issue of needing to monitor both sessions would still be an issue in breakout session. I cannot monitor Q & A for both times/sessions. 

I just learned of an Epson laser projector on which Zoom can be installed. I haven't used it yet, so don't know more about how it works. It got me wondering, which is why I'm here, is there a category of projector that allows for Zoom? what is that "internet enabled"? And what makes one better/worse?  thanks 

I have a Lenovo E15. The built-in camera works fine, however no other Zoom attendee can hear me through the built-in microphone (Synaptics). Online tests of the microphone work perfectly, plays back with no issue. Other apps using the microphone work. Testing in Zoom shows the microphone sound bars going up and down while I speak, but there is no sound playing back. When I plug in a third-party microphone (it's a Yeti) the sound is picked up and plays for Zoom members perfectly. Any idea why my built-in Synaptics microphone refuses to work with Zoom, but works with everything else?  This microphone worked for months (system is less than a year old), but of late, this trouble. Thank you. --drose

Anyone have this problem? Solutions?Installed Zoom Outlook Plugin in Outlook 2013.Caused spellcheck to malfunction: Outlook finds the misspelled word, allows correction, but reverts to misspelled word - i.e., spelling correction does not hold. Deinstalled the plugin, spellcheck working again.Thanks for any assistance!

Hi thereI'm hosting a webinar tonight & in a couple of days time.  People have registered & received the confirmation email but I have had no notification of them registering?!  I used the help bot which suggested checking spam folders etc in my gmail account and also said that notifications could take 30 min to arrive.  Nothing in spam & now been hours since people registered.  Any suggestions?  

Hi, at a zoom meeting a host took a screen shot of me in full screen. I was not speaking and had my microphone muted . There were over 300 participants and I was quite disturbed to realise that a host could make a non speaking participant full screen at will . I think this only happened on his local screen and was not live for all participants . I know that the meeting was recorded in speaker mode so that whoever was speaking was full screen , but as I did not speak I would like to know how  it was possible for him to get a full screen grab of me. Thanks.

Hi, I have some questions about this:1. Why do I log in to ZRC with my account, and there are more control options displayed, like Upgrade OS、Upgrade Zoom Rooms、Rename、Release from Room、Remove from Zoom. But, When I log in to ZRC with my Actication Code, just one option there: Remove from Zoom. 2. I really can't understand the difference between Release from Room and Remove from Zoom, can anyone explain it？ Thanks! 

Hi,I need to play some videos while taking any meeting. But from last few days my audiences are not able to hear the audio of the videos. They can hear me but not the sound of the videos. Could you plz suggest how to fix this problem. Thanks,Shikha

hello zoomWe have 3 zoom meeting type products and this difficulty appears on the invitation link:In 2 Meetings that we have, the link is generated as follows:https://user1.zoom.us/j/1234567890Features:in the third Meeting generate the lin like this:https://zoom.us/j/0123456789with these 2 Meetings that we have. We are using the link for the url schemas in zoom and it works without problems, but the other url (Third Meeting) cannot be used for the zoom schema since I have problems opening them directly in the mobile browser, in order to launch the mobile app of zoomHow can I solve this problem?Any account settings?any account update?Thank you for your attention and any feedback.

I don't think that this exists but if it does, please tell me where it is.  I would like to be able to grant specific people access to manage the virtual background library for our organization.  Right now, they would have to have a much greater admin role than I would like to give them to be able to do this.  If this doesn't exist, can you please add this to your list of future enhancements?  Similar to how we can assign digital signage admins, I just want to do the same for virtual background images.

Seit ein paar Tagen lässt mich Zoom nicht mehr am Chat teilnehmen. An einem "alten" Rechner (WIN 7) habe ich keine Probleme. Weiß jemand Rat? 

Is there a way to show a user's time zone or current time next to their names in the main chat window? That comes in very handy when working with global teams.

Hello.  Our office will have a workshop on April 2 and 4, 2022.  A participant registered for the workshop will be out of Canada at those times; he will be in Nicaragua.  Will he be able to join the workshop?

I’ve had a major obstacle run in today with zoom unfortunately being I’ve had try to logging into zoom this morning for college classes, and I’ve suddenly just got a error code out of nowhere I’ve tried to reset network download zoom again and still would get error code 1132 so I need help to resolve this issue thanks    ***********

Does anyone know what port range is used when a zoom client calls another user answering on a zoom client? it doesnt use the 20k+ range that goes back to zoom but uses TCP ports somewhere in the 9000+ range from testing with wireshark. This communication flow is undocumented and I am trying to refine our QOS policy to apply tags on P2P voice traffic along with audio traffic that goes directly to zoom.

I have two questions:1.  Is there a way to capture the names of Zoom meeting attendees? 2. Is there a way to change the name of my personal meeting room?