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Newcomer
February 8, 2022
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Bespoke plan upgrade

  • February 8, 2022
  • 1 reply
  • 2 views

Hi I'd like to upgrade from Zoom Pro to a plan that includes enabling up to 500 people participate in a call and also that has more online storage (100GB would be plenty). Is it possible to only upgrade these elements of our plan, and if so, how much would it cost if we added it onto our annual bill?

Best answer by crchan123

Hi @Ali44! Thanks for posting your question, and welcome to the Zoom community. 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

They will be able to answer any billing questions that you have. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helps, don't forget to mark the Accept as Solution button below!

1 reply

crchan123
Employee
crchan123Answer
Employee
June 27, 2022

Hi @Ali44! Thanks for posting your question, and welcome to the Zoom community. 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

They will be able to answer any billing questions that you have. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helps, don't forget to mark the Accept as Solution button below!