Solved

Greetings, I am having trouble editing my profile name.  Someone lent me her zoom account to host a meeting.  Now, I am always showing up as this person's name whenever I enter a meeting of any kind.  I have my own account.  What's going on?  Thanks for your help.  

Hi! Several times lately I have felt frustrated because I entered a scheduled Zoom meeting and the view settings from my previous meeting were still active. If a meeting is a one on one, I strongly prefer speaker view, but I want a gallery view default if there are more than two people present. It would make a world of difference to be able to set those default preferences prior to entering a live meeting.  Additionally, what I wouldn’t give to have a setting to designate a default view for the chat window to automatically open when you enter a meeting! Please consider adding these features in future updates. Has anyone found a workaround for either of these things? I hate fiddling with those settings live while I am also trying to greet whoever is already in the room!

I can see that a couple similar issues were created but none have actually been solved..It seems pretty odd that you can't invite participants to a meeting when creating it with the API. This is one of the most basic requirements of creating a meeting.[ 'settings' => [ 'meeting_invitees' => [ ['email' => '***********'], ] ] ]https://devforum.zoom.us/t/send-email-notification-to-invitees-when-meeting-is-created-updated/63793 This is not a resolution:

No text available

Hi guys,So it's already good that it is possible to call people from Hubspot with Zoom phone. What would make it really great:Being able to see who is calling you (inbound) by looking up the number in HubspotBeing able to search for a contact by his number directly in Zoom/syncing the Hubspot contacts with Zoom PhoneAutomatically log calls made from the Zoom Phone App to Hubspot, when the number is knownThat are all features that are possible with Aircall for example so would be nice if Zoom would match it.Is it maybe on the roadmap?

I've been happily using the web interface on my Chromebook for quite some time. Now I see that it's not going to be supported anymore and I have to sue the app -- which has fewer features than I've been using. Why are you cutting the features available for Chromebook users?

Hi zusammen,ich versuche es mal auf deutsch, ob die Frage sich vielleicht schnell klären lässt.Beruflich nutzen wir Zoom Pro und zahlen den Beitrag jährlich. Die nächste Rechnung ist am 27. April fällig, das wird auch in meinem Zoom-Konto so angezeigt.Kann ich trotzdem den Jahresbeitrag schon im Februar bezahlen? Muss ich bei der Überweisung was beachten?Was ich natürlich nicht möchte, ist, dass sich dadurch der Abozeitraum eventuell verschiebt. Also, wenn ich im Februar zahle, dass das neue Abo dann sofort beginnt und nicht erst Ende April wie es jetzt der Fall ist. Danke für eure Antworten!Gruß

No text available

Our service and porting was completed today and all our phones are installed and working.  Our call queue was setup by Zoom support a couple weeks ago so that 4 desk phones would ring when we received a call to our main number. This is good, however, even the mobile app associated with users at those 4 desk phones will ring which is not good.  We only want the mobile app to notify a user if we transfer a call to them. Is this possible?  I also remember reading that the Zoom mobile app has a "DND" feature that would only affect the mobile app.  We cannot find "DND" on the mobile app, but in SETTINGS -> PHONE there is a toggle for Receive Queue Calls and MAIN LINE (our queue).  If they switch that off on the mobile app, it also keeps their desk phone from ringing. Summary (I hope) of what we want/expect:1.  Inbound call to our main number to ring desk phones in our office - users that we select.  Do not ring or notify the mobile apps.2

On a regularly scheduled meeting a box always asked for permission for host to control my mute as I entered meeting. I accidentally clicked the acceptance once. Now I don't get asked.  How can I take back control please? 

sometimes cannot log in to Zoom and would like to know how to enable the client log for troubleshooting.

In other words, I am NOT interested in using Zoom on both monitors. So this support page  doesn't answer my question at all. Before today, I could participate in a Zoom session on one monitor while looking at my PDF notes on the other monitor. Today that became impossible. Zoom took over both monitors. If I switched to the PDF reader on one monitor, the Zoom session disappeared in the other. This is new behavior. I have upgraded, but only after today's session. I don't think my OS changed. I'm on MacOS 12.2 Monterrey.

I have created a series of 5 calls, with an alternative host.  The event was added to Outlook calendar, with a join link. However, when alternative host tries to join the event, they get a message: "If you are a host, please sign in to start the webinar".What is the solution? It is the first time that I see that alternative hosts can't join a call through a link, and asked to sign in. Could you please share more information about it? Do alternative hosts need to be signed in their Zoom accounts and use the meeting ID to start the webinar?Thank you very much.  

What time are Zoom updates generally released?

I will like to quit the "Recording in progress" sound  Before , there was the option in settings, but not now Thank you

Is there any way to zoom a USB camera with the Windows version of Zoom?  I’d like to zoom camera to adjust my face fill of the screen but can’t seem to find a way.  And for some reason my Logi camera and its software stopped working well with Zoom so I tried a Unzano camera. 

After upgrading from 32 to 64-bit (5.9.3-3169) on Win-10, clicking "google" to sign in with stops short; it gets to the page displaying "Zoom should launch in a few seconds. If not, please click button below."but the app does not sign in and clicking the button does not appear to do anything; Tried with Firefox and Chrome.New install on Win-11 with Edge has the same result 

In our current setup, when you dial 0 in the auto-receptionist. it will ring our front desk receptionist. However, we are fully teleworking again and when the front desk person is out of the office the assistants go on a rotation by day to answer the mainline.  So each morning for a week, I have to go into the auto-receptionist and change the person listed for that option in the auto-receptionist.  Is there an option to preprogram a day-based rotation that I can add to the auto-receptionist when pressing 0?

When trying to watch previously recorded training videos from someone who is now no longer with the company I work for, I am unable to access them.  Is there a way I can email you the links and you can help recover them?

We have several multi-session meetings, each of which is automatically recorded. I would like to password-protect the recordings and distribute the password to a limited number of people. When I do so, does each session require a unique password or does one password apply to the multi-session recordings?

Hello, I have enabled the request to unmute in personal and account settings but I still can't unmute participants as a host. Anybody has an idea? Thanks 

Hi all. I'm working on an integration and am trying to add a module to update meetings. I'm receiving a 200 response but meetings aren't actually being updated with the changes. To debug I'm just trying this in Postman with the following configuration: Request URL: https://api.zoom.us/v2/users/me/meetings/[redacted]Method: PATCHHeaders: Authorization - Bearer [Redacted]Content-Type - application/jsonRequest Body:  { "topic": "Updated Topic" }   The meeting ID I'm using is valid and as you can see this is a very basic update. I'm just trying to get this one simple change working before expanding what can be updated. Any assistance is appreciated!

Is it possible, as an admin, to list all upcoming meetings and webinars for all users licensed ? How ?

How do I have video running, with a host and special guest, and the gallery able to ask a question at any time - all at once?  I'm a bit overwhelmed at the moment!

I've setup attendee join/left event webhook and it's working properly. But webhook is not called for end meeting event. Am I missing anything? But when I set for meeting end event, it's not called.     Access is given Webhook log shows nothing