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When I enter my display name in the proper location HERE, it won't let me put a space between my first and last name anymore.  Please help.  Thank you!

After having worked fine for years, today my client malfunctioned.  When I was joining a meeting, I could turn on the microphone and talk with others in the meeting.  As soon as I clicked on the video icon to turn it on. the cursor turned into a spinning circle; the video did not turn on and I could not get any of the functions to respond.   After ending the program a few times, with CTL/ALT/DEL and restarting, always with the same result, I uninstalled the program and installed a new one.  The same malfunction resulted.

Hello! I have an upcoming meeting with around 200 participants. Registration is required. We're telling everyone that they must login to Zoom with the same email as they used for registration.  Let's say someone registered with their work account. They received the email with the login information. And on meeting day, they try to login with their personal account. Will that prevent them from logging in? What's the best way to handle this on meeting day? Thanks for any suggestions!

Is it possible to add an attachment (handout) to the webinar registration confirmation email?

When I send an invitation zoom puts “you are being rate limited, try again later”  Someone knows what is it about?   Thanks!

I am setting up private recurring meetings with a registrant list. I have enabled the authentication setting where users must register with a specific email and they must join the meeting signed into that email. This prevents any unwanted guests from joining the meetings.  However, when I create an invite link to send to users, the link allows for anyone to register for the meeting on the spot and getting automatically approved to join the meeting. This defeats the entire purpose of having a registrant list. I cannot enable the manual approval setting because there would be far too many registrants to iterate through. I remember the invite link only letting people choose from one of two options: sign-in with the registered email or to cancel/leave the meetingHow do I make it so the invite link will no longer allow people to register from it?

Zoom has been crashing constantly for about a week or two now on my desktop computer. Every time Zoom opens, it crashes within a matter of seconds. I don't even have time to join a meeting or sign in; it simply crashes. I can't even check the Zoom settings. Anything I try to do, Zoom crashes. I get "Zoom quit unexpectedly" and I can send the report to Zoom, however it never gives me any indication why it crashed. The only thing I can do where it won't crash is check for updates. I've uninstalled Zoom (a number of times) using the CleanZoom utility, rebooted, installed the latest version (5.8.3) of Zoom again (ensuring it was the x64 version), and it still crashes. I've even attempted to install a previous Zoom version (5.8.1) and it still crashes. I've applied any and all Win 10 updates. I have Zoom installed on other laptops and they work fine. Any suggestions? Any way to find out why it crashes, like seeing a report?

Is it possible to run a pre-recorded video in the lobby of a multi-session event for intermission/lunch? I want to run pre-recorded interviews during our break. I am not sure this can be done in zoom events. 

Hi! I need to set an end date and time in a webinar registration. How can I do it? Thanks for your help.

We have a few iPads that we use as Zoom Rooms scheduling displays and controllers. These are all managed in Zoom MDM. After an iOS update, they do not automatically open the Zoom Rooms app. This must always be done manually. I can't find anything on the internet about this issue.Does anyone else have the same problems?Or have I simply forgotten to set a setting. Thanks for your help 🙂

I'm trying to automate Zoom launching process with python in Windows 11, and I noticed a popup that said update was required before joining a conference that I think looked like this: What is the window class name for this popup? I closed down the popup because the conference had already started before getting the name. Now I can't reproduce this popup. If any of you are familiar, I need the output of win32gui.GetClassName(win32gui.FindWindow(None, 'Update Required')) EDIT:On the second thought, I think I want to reproduce this situation. Can anyone tell me how to do so as of today?

We are planning a multi-day event that will have participants from across the globe. We would like to offer on-demand webinar sessions each day that participants can access when best fits their time zone. We will also be offering live, moderated sessions at specific times of the day.  I've done a few test events and cannot seem to find a way to have a pre-recorded, on-demand (simulive) session just available for the day without assigning specific time slots. Am I missing something? Or, to achieve having the on-demand content available all day do I need to have it appear as multiple sessions throughout the day (which - is definitely not optimal and will be confusing to participants). Thanks in advance!

I upgraded my account to Pro, but my meetings always stop in 40 minutes. Why is this happening after I paid for it? Please help me lift the restriction. Thank you!

Hi, We are running a single webinar using Zoom Events. I did not realise that registrants must have a zoom account to register for the webinar. Even with email access, the registration process  (with a verfication code) is cumbersome on potential attendees. What solutions exist to ease up the registration process? Is it possible to integrate with another platform (Eventbrite etc)? Many thanks  

Hello, I'm aware that Basic users are limited to 40-minute calls that they host. Is this the same if you JOIN a meeting, that you DIDN'T host?

Using Win 11, OBS 29 virtual Camera with latest release of Zoom. In OBS I can change from one scene to another, but Zoom will not change. I can only use Zoom with the original scene selected in OBS. This is severely limiting the benefit of Zoom.   Has anyone else had this issue? It started after moving to Windows 11

 Hello We cannot pay by credit card for your product (Zoom One Pro Annual) and want to switch to payment by invoice by bank transfer.  With an annual subscription. I asked your colleague Serpil Cetin a question, but I never got an answer. Who will help me with the issue of payment for your product?

I am the interviewer for the job position. The meeting is arranged by the HR team using premium organization email. I clicked the "record to the cloud" button. Now, I can't find the recording ANYWHERE. For your information, my account is not premium. Please help me.

I'm running Ubuntu 21.04 and recently updated to the latest available version of Zoom for Linux. I was able to connect to meetings fine, but accidentally logged out from my zoom account. Since then I haven't been able to log in. Every attempt gives me a 'Timeout' error with no other message (same is true for sso or google login). I also can't join meetings, after loading for a while it gives me a 5003 error. The weird thing is, login and joining meetings both work when I run zoom as root (using sudo). Does anyone have any ideas for what could be the issue? I'm assuming it's a problem with permissions, but I uninstalled and deleted every reference to zoom I could find (/opt/zoom, ~/.zoom, and ~/.cache/zoom), then reinstalled and it still doesn't work. Thanks in advance!

Hi  I have been trying to cancel my account for months and they keep debiting and sending invoices! Help! Does anyone know what to do. Can't reach them by phone and get no response to my email! Have already stopped the direct debit! And now I am starting to get emails saying they failed to debit. Can anyone possibly help me?

Recently in our meeting we had a zoom bombing experience.How we can protect our meetings from zoom bombing ???is posible to speak or chat with participants in waiting room ???ThanksMichael K1

Hello zoom peeps and pros, I'm hosting my first ever online seminar in a month and before I post the announcement Im double checking that I have what it takes! I know I can have up to 100 participants, that would be a great problem to have. It will be either 2 hours or 2.5 hours. I would hope for 20-30 peeps if super lucky. I found a checklist for Zoom webinars that is super helpful and also overwhelming. I was hoping it was as simple as emailing the registrants a Zoom link and have watched enough Seminars to know what I want with chat feature and sharing a Powerpoint doc (50 slides). I don't need to purchase a co-host license, will just let my colleague who is attending, watch the chat when i turn it on. What else do I need to consider? I saw a post about not selecting 'Requiring attendees authenticated users to join' - so that participants can join with just a browser and not need a Zoom account. Check. good to know. Other question: Do I have to purchase a Webinar feature ? Or c

Hi all! I have an inquiry that is very similar to this post here.  My organization is moving from Avaya IP Office and over to the Zoom phone system. They are very rigid on their usage of desk phones and they all want to continue to use them as the primary means of making and managing calls; very few were interested in using the desktop app.  With our Avaya system, all of the 45 staff members have one phone number and one extension. The phones allow us to have 3 lines for calls (and our front desk employee has up to 6 available). Is it possible to replicate this behavior in Zoom? We are using Yealink T46U phones and I know that within the phone itself we can define the line keys, but Zoom will overwrite it each night when it re-provisions. I thought that maybe we could use the provisioning templates to set the first couple of line keys but I'd assume Zoom would take priority over it again. Any suggestions on how to swap between more than two calls on a desk

HiI’m part of a small non-profit organization that uses a pro account for our meetings. The member that created the account is now withholding access to it and says they will soon delete it. Is there any way we can preserve the meeting id so we can continue to use it if/when they delete the meeting? The zoom id has been widely enough distributed that it will be painful for quite a few rather non-technical people. Thanks in advance for any help you can offer.

Hi,Can zoom auto delete a recording with a few days of it being shared?Or can it remove access to the recording after a participant has viewed it once? Thanks.