accidental cloud deletions | Community
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Newcomer
February 28, 2022
Solved

accidental cloud deletions

  • February 28, 2022
  • 2 replies
  • 3 views

I accidentally deleted a class session I wanted to save while deleting recordings to free up cloud space. I there a way to retrieve my recorded class of Feb 26?

    Best answer by chrismenard7

    If you delete a cloud recording, it goes to Trash. Click Trash, select the recording and click Recover

    Two images are attached. 1) Trash and 2) Recover deleted Zoom recording. I hope this helps. 

    2 replies

    chrismenard7
    Community Champion | Customer
    Community Champion | Customer
    February 28, 2022

    If you delete a cloud recording, it goes to Trash. Click Trash, select the recording and click Recover

    Two images are attached. 1) Trash and 2) Recover deleted Zoom recording. I hope this helps. 

    Newcomer
    February 28, 2022

    Thank you. It worked.

     

    chrismenard7
    Community Champion | Customer
    Community Champion | Customer
    February 28, 2022

    Good to know. Thank you!

    Newcomer
    July 27, 2023

    What if the trash icon does not appear ?

     

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 27, 2023

    Welcome to the Zoom Community, @corbinfowler3.

     

    Lack of a Trash icon means there's nothing there.  They're only kept for 30 days, or if you manually delete them from inside the "trash bin".