July 15 change Claim host | Community
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Kirstie3CB
Newcomer
Newcomer
July 16, 2022
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July 15 change Claim host

  • July 16, 2022
  • 3 replies
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I have a pro account and host an AA meeting that meets daily. Each morning the chair person logs in as host using the claim host feature. If my chair is on a free account will our meeting be effected by the 40 minute limit?

    Best answer by Ray_Harwood

    Hi, @Kirstie3CB,

     

    If the meeting is on your Zoom Account and you have a licensed account (Pro, Business or higher), then the duration of the meeting is set by the fact that you (the meeting owner) have a license, regardless of who ultimately ends up hosting the meeting.  Someone else might become the host if you start the meeting but leave, or they might join the meeting and "Claim Host" with your Host Key... and the meeting length is not affected if they are a Basic (free) account user.

     

    Do note, however, that if you attempt to start a new meeting while that meeting is in progress, you will be prompted to acknowledge that the other meeting will be canceled in progress before starting your new meeting.  That meeting - even though hosted by someone else - still "belongs" to you, and you can only have one active meeting at a time.

    3 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 18, 2022

    Hi, @Kirstie3CB,

     

    If the meeting is on your Zoom Account and you have a licensed account (Pro, Business or higher), then the duration of the meeting is set by the fact that you (the meeting owner) have a license, regardless of who ultimately ends up hosting the meeting.  Someone else might become the host if you start the meeting but leave, or they might join the meeting and "Claim Host" with your Host Key... and the meeting length is not affected if they are a Basic (free) account user.

     

    Do note, however, that if you attempt to start a new meeting while that meeting is in progress, you will be prompted to acknowledge that the other meeting will be canceled in progress before starting your new meeting.  That meeting - even though hosted by someone else - still "belongs" to you, and you can only have one active meeting at a time.

    Newcomer
    July 28, 2023

    Hi Ray,

     

    I have a weekly meeting I would like to set up the claim host feature for but none of the 10s of hours on youtube and in the community chat room has been able to provide the correct instructions to do. I don't have waiting room access saved. I cannot add attendees nor can I add alternative hosts.

     

    Can you help?

     

    Dan

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 28, 2023

    Hey, Dan.

     

    See this Zoom Support article on using the Host Key.  It's got a bit of jargon in it, but does cover all the bases:

    https://support.zoom.us/hc/en-us/articles/205172555-Using-your-host-key

     

    Basically three "big steps":

    1. For you: Schedule the meeting with Join Before Host enabled, Passcode enabled, and Waiting Room disabled.
    2. For you:  Find your Host Key and give it to an attendee you can trust.  (You're not trusting them with your life... just know that they can use the Host Key in any of your meetings.)
    3. For your chosen attendee: Join the meeting and "claim host".
    Newcomer
    July 28, 2023

    Thanks Ray!