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Librarycat
Community Champion | Customer
Community Champion | Customer
July 27, 2023
Solved

How do I contact support to request 720p?

We have a business account with 10 subs. Also is it possible to turn on 720p for only one sub account (ie, the one on which we have Webinar?)

 

Thank  you!

Frank_TBAnswer
Community Champion | Customer
July 27, 2023

Happy to help

 

Regards

If my reply helped, don't forget to click the accept as solution button!

3 replies

Community Champion | Customer
July 27, 2023

Hello,

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  

 

If you know your account number or sub account number that will be helpful to the Zoom support folks, but they can look it up.

 

https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video 


Regards

If my reply helped, don't forget to click the accept as solution button!

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Librarycat
Community Champion | Customer
Community Champion | Customer
July 27, 2023

Thank you, Frank, this is very useful information!

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Frank_TBAnswer
Community Champion | Customer
July 27, 2023

Happy to help

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Translate