How do I contact support to request 720p? | Community
Skip to main content
Librarycat
Community Champion | Customer
Community Champion | Customer
July 27, 2023
Solved

How do I contact support to request 720p?

  • July 27, 2023
  • 3 replies
  • 0 views

We have a business account with 10 subs. Also is it possible to turn on 720p for only one sub account (ie, the one on which we have Webinar?)

 

Thank  you!

Best answer by Frank_TB

Happy to help

 

Regards

If my reply helped, don't forget to click the accept as solution button!

3 replies

Community Champion | Customer
July 27, 2023

Hello,

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  

 

If you know your account number or sub account number that will be helpful to the Zoom support folks, but they can look it up.

 

https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video 


Regards

If my reply helped, don't forget to click the accept as solution button!

Librarycat
Community Champion | Customer
Community Champion | Customer
July 27, 2023

Thank you, Frank, this is very useful information!

Frank_TBAnswer
Community Champion | Customer
July 27, 2023

Happy to help

 

Regards

If my reply helped, don't forget to click the accept as solution button!