Request for Courtesy Refund - Accidental Subscription Renewal | Community
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Klodeta Cane
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June 25, 2026
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Request for Courtesy Refund - Accidental Subscription Renewal

  • June 25, 2026
  • 1 reply
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Hello,

My Zoom Workplace Pro subscription renewed automatically on June 25, 2026. I had planned to cancel before the renewal, but unfortunately I missed the deadline by mistake.

I would like to cancel my subscription and kindly ask whether you could consider a one-time courtesy refund for this recent renewal. I would greatly appreciate your understanding.

Thank you very much for your time and assistance.

Kind regards,

    This topic has been closed for replies.
    Best answer by Don.z

    Hello, ​@Klodeta Cane! Thanks for reaching out. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges

    1 reply

    D
    Community Manager
    Don.zAnswer
    Community Manager
    June 25, 2026

    Hello, ​@Klodeta Cane! Thanks for reaching out. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges

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