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Recently both my wife and I when using Zoom have started to have a continuous flow of banners going across the bottom of our screen promoting the various features of Zoom. Not sure I’m using the correct words but they’re very distracting. We can see the person we’re having a Zoom with but it’s this constant stream running across the bottom. How do I switch it off

I setup a livestream in advance,When I connected the livestreaming app to this advanced recording, I also saw my previous recording it did for me a few days ago be deleted !!!When I stopped this livestream, which was seen ok on Youtube, the live stream was deleted when the recording ended.Please make sure you have a cloud recording, or local recording for backup as when things are deleted by youtube, they CAN NOT BE RECOVERRED.All the best to you allJohnYes, Even Zoom Community Super Champions have problems some times!!!  

I have enabled:record video during screen sharing show video and screen share side by sideBut it does not record me side by side - only when I stop sharing.

How can users with my org opt-in to use AI Companion only for their user instance. I don't want to turn it on for our entire organization and obviously don't want some users to see other users' AI recordings. Thank you.

Hello, I'm trying to record a class, I would like my students to see me talking, but I do not want the recording to include the faces of talking students. Ideally I'd share the screen as well as the host video camera, but when others speak it would still show only me, or alternatively a black box where they are. Is this an option, and if so how do I use it.

If I delete my meeting asset email, does it delete it from my hub? 

I need to know how to change my (default) Display Name. My Account Settings show "Don Rose" but whenever I join a Zoom session, it always displays my email address (don@mchenrycountyhistory.org).If the host allows it, I can change it during the session, but that's typically not the case and is very inconvenient.Please reply with clear directions on how to fix things so my email address is not the default display name.

Have Zoom Phone for about 162 users.  Our users use a combination of Zoom app and Polycom VVX310 desk phones.  Most use both (have a desk phone and use the app when remote). Our front desk uses a Polycom desk phone but mostly uses the Zoom app with the PowerPak add on.   I am getting more and more reports of when a call is transferred one person cannot hear the other.  It can vary on if its one of my users who cannot hear, or the remote side, but once that party calls back, the second call - audio is fine. This is happening on WARM transfers. Microphone and audio settings are not in play here as its random and occurs with the app and desk phones both, but again completely random. I am not sure even where to start with this troubleshooting.  Logs show everything is good.   Call logs do not show any errors of course as the calls are completed

Need to have two zoom phone system open at the same time

I've used my JBL External Speaker for my audio for the past two years without issues. For the past month, I can no longer do so. The speakers come up as an option. I can even see the volume increase and decrease when I touch the speaker buttons, but no Audio.I play music and movies on my laptop ... no issues.I try to use it in a Zoom Meeting,... NO AUDIO. Thoughts? 

Hi, I’m website manager for a UK Study Consultancy and they want to book and conduct student interviews directly from the website: ‘Edulytic.com‘. is there a way to do that with Zoom?Any help would be appreciated, Thanks.

Hi Would like to know if there's any beta SW for Zoom - One Platform to Connect with network slicing framework added for iOS and Android?Thank you

ホストの私が、参加者のパーソナルミーティングIDを入力したら、自動でZOOMが出来るようになりますか？

When I open my Zoom app on my MacBook Pro Camera it shows me with a white background.  I have tried everything to get this to go away it will not.  If I change to desk view it shows what is behind me.  I have checked camera settings.  I have went on my iPad and iPhone all of it works but the MacBook Pro Camera view which gives the weird white background.  Does anyone know how to fix this?

Cisco released their latest 9800 series phones over a year ago. Cisco markets the phone as, "use one device for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms. My Zoom rep has indicated that this phone might be certified in June 2025 and that it's on their roadmap but that no official ETA has been announced.We are seriously considering switching from our legacy Avaya Aura PBX to Zoom Phone. We like the Poly Edge devices we've tested however the Cisco 8800 and newer 9800 series devices seem a little higher quality and more substantial.  I personally prefer the larger buttons. Has anyone heard anything about when these phones will be supported by Zoom and other cloud calling platforms? I've look at all the providers (Zoom, Nextiva, 8x8, RingCentral, Microsoft, etc.) and none of them support the 9800 series yet, even though it's been out a year.

Looking for the steps to expand buttons on Poly VVX450 phone from 12 buttons to 48 buttons.

We have been using Zoom Meetings for a while and we recently upgraded our audio to include the Audio Conferencing Plan. After looking at the US based numbers we realized we didn't see any US Toll Free Numbers. There are 5 US Toll numbers to choose from, but no Toll Free numbers. There are Toll Free Numbers for Lebanon and the United Kingdom, but not the US. Does anyone one know if it is offered for the US?

Unable to use virtual background in android (VIVO T2x 5G) Please update virtual background for vivo t2x5g

Hello,  We recently installed multiple MP1288s in our environment.  We have a large number of Cortelco 255400VBA-20M phones spread throughout our campus.  Currently we are experiencing an issue where the phones do not ring loud enough to be heard.  The sound is a muffled clicking.  I have found that when you slide the volume adjuster to the halfway point on the phones, they can be heard but not loud enough for most areas.  I am currently troubleshooting this issue with an Audiocodes tech, but still have not figured out a way to get the volume of the bell loud enough.  Has anyone ever come across this problem?  I have checked the firmware.  We have attempted to change the Trapezoid Ring Parameter, to no avail.  Any help would be appreciated. 

Hi, I have been experiencing the following issue when screen sharing on Zoom: I use two monitors, one set up with JW Library and Zoom and the other with the second screen for JW Library enabled (with the yeartext/media playing). When I go to share that second screen, it automatically minimises. I can bring it back up by clicking the window in the taskbar. The same thing happens when I stop screen sharing. It's not the end of the world, just inconvenient. Anyone know how to fix this?

Why not support the virtual background on my device ( samsung tab s9 fe)

I am the manager of a state government agency that is convening a series of public meetings where simultaneous interpretation is available.  We are conducting the meetings in English and Spanish using Zoom's simultaneous interpretation feature. We would like to make recordings of the meetings available in both English and Spanish.  However, there does not appear to be a way to simultaneously record in both languages from one device.  When we attempt to record the meeting from two different devices, with one device recording in the English channel and one in the Spanish channel, we are not able to do so.   The system appears to default to do a single recording (which has always been the English channel).  This single "master recording" happened even when we tried to record onto two different devices, with one recording to the cloud and the other to a local hard drive. Is there a way for us to do two separate, simultaneous recordings of the same zo

Em meus Webinars, eu sempre disparo algumas enquetes, e sempre recebo reclamação dos participantes de a enquete não aparece para eles. O que pode ser? 

Hi all, I have used Zoom for many years on the basic platform without any issues. However, recently, my camera and microphone are not working, yet they are working on both google meets and teams, so i think it’s a Zoom specific issue.I have done all the trouble shooting suggested by the virtual assistant, including turning computer off and on, uninstalling and reinstalling latest version of Zoom desktop app, worked through all the computer privacy setting to ensure both microphone and camera are allowing apps to access, etc etc.I did a microphone test in the desktop app, and it showed the sound is fine for incoming but not outgoing?I’m at a loss of what to try next.

Recently getting lot of spam invite emails for zoom meeting that I never opted for. I am tired of clicking on unsubscribe. Everyday a new emails popup.