Zoom Background Showing White

Forum|Forum|9 months ago
May 6, 2025
4 replies
22 views

When I open my Zoom app on my MacBook Pro Camera it shows me with a white background. I have tried everything to get this to go away it will not. If I change to desk view it shows what is behind me. I have checked camera settings. I have went on my iPad and iPhone all of it works but the MacBook Pro Camera view which gives the weird white background. Does anyone know how to fix this?

Video

storyhub

Community Super Champion | Customer

Go to Finder > Photo Booth. Does the preview look OK?

N

naturallypaul

Newcomer

I've actually got a friend with exactly this issue. On Photo Booth everything looks fine. They've tried uninstalling Zoom and then reinstalling. When they change the virual background filter, whatever image they select appears ok, but as soon as they select None, they get a white screen. Any ideas?

M

Mo_amr

Newcomer

Same here and it has been like this for many months, its working online but not the app.

N

NevilleLongB

Newcomer

I have the same issue - did anyone find a fix?

MGSR

Community Manager

Welcome to the Zoom Community, @NevilleLongB! If you're using macOS, it's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let me know if this helps or if you need further assistance.

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