Products

I would like to create an app for zoom a phone, Book, also if you have the TV on it will alert you it can also do special rings to your home phone to let you know and maybe a beeper for your pocket so you never miss a zoom

I run training sessions using Zoom meetings.I used to ask trainees to send direct messages to answer some questions to test their knowledge and I would see all their answers as part of the main chat thread.Recently direct messages now all pop out into separate conversations, meaning I need to click on each one separately to see answers. I've therefore had to ask trainees not to use direct messages as with 10 trainees it means I can no longer just quickly glance to see whether everyone has the correct answer without them being able to copy answers from others.Is it possible to toggle this option on and off so I can choose whether to have a single thread with all messages in the chat or separate threads for each conversation?

Hi all. I recorded a meeting and then tried to save it Locally instead of the iCloud and I lost the recording after trying to allow my computer to communicate with Zoom...any ideas if I can still get my recording or is it lost forever?!?! UGH!"recordings and storage" 

I have 'original sound' and 'blur my background' set on my zoom app.When I join a meeting from a link, those settings are gone and I can't enable them again.I'm joining from browser.What am I doing wrong...I'm fairly new to zoom. Thanks in advance.

I’m trying to use “My Notes” to save the transcripts of my meetings with clients.  It is saving the transcript but, when I try to export it, only the title goes, not the transcript.  I am able to export the summary, though, with no problem.  Can anyone help?  I’ve followed all the steps I can find on the internet to resolve this issue but, nothing is working. Thank you in advance!

When I tried to use my virtual backgrounds today all my choices are gone except blur and none. Can't figure out what happened. I checked my settings and my options were correct. I then signed out and back in. When I did that Zoom mentioned that there recently was a sign in from different location. I don't think I did that since I usually use same computer. To get back in I had a code. Could these issues be related? 

My Zoom settings are automatically set to provide a transcript when recording.  For a recent meeting, I recorded and afterwards got an email to say the recording files were available.  I went in and downloaded the video and audio files however the transcript still said 'transcribing'.  I checked later and still the same.  It's now been 10 days since the meeting and it's still displaying 'transcribing'! Any ideas how I can access my transcript? thanks!

Hello - It seems that calendar was removed from home but that was a very used feature - can we turn it back on or decide if want it there or not? This is slowing down workflows. 

从中国大陆无法加入会议，显示错误代码33002，什么原因，如何解决？本人系付费账号，中国大陆参会者无法登录zoom、不登录zoom的情况下通过链接直接入会显示“无法加入会议，错误代码33002”

This issue has me banging my head against a wall. I have cox internet in AZ with the service 1 gig up/down (with speedtests showing 920’ish both ways). I have unifi equipment and all affected devices are hard wired. The issue occurs on my wife’s and I laptop. When we join a zoom meeting everything is fine. But once we share screen, we get internet connection is unstable and from the other users in the meeting they report our voices are robotic or don’t transmit at all. they also report the stream lags extremely bad or freezes. This issue does not happen when using teams or any other meeting software. All other devices/services work perfectly fine in my environment.  To troubleshoot I have plugged my laptop directly into the modem, bypassing my router, and the issue still occurs. I had a cox technician here this morning and he basically shrugged his shoulders. I know something is being blocked upstream and I need to be able to go to cox with this evidence. Has anyone he

Hi everyone 👋I’m Nikki, the Product Lead for Zoom Whiteboard.We see how many of you discover, try, and use Whiteboard every day — but numbers alone don’t tell us why you keep coming back, what feels confusing or frustrating, or what might make Whiteboard truly indispensable for you.We’d love to change that by hearing directly with you.If you: Use Zoom Whiteboard for brainstorming, meetings, planning, or teaching Are on the free plan (especially!) or recently upgraded Tried Whiteboard but didn’t stick with it Have things you love and things that drive you a little crazy then we would really appreciate the chance to hear your feedback.Your feedback directly shapes our roadmap, and we want to make sure we’re building Whiteboard with you, not just for you.Thanks for being part of the community ❤️— Nikki

Is there anyway to get fine grained control over objects? I’m trying to build diagrams and even with snap to grid turned off the objects are “magnetically” attracted to each other making precise line placements impossible. This is the most frustrating diagramming tool I’ve ever used and that includes Visio Pro 5 from 30 years ago! 

the format here has changed. I can choose to join or host but no choice to schedule a meeting as I have done in the past.  Help?Kathi Grace

How do I identify iPhone or Android phone invitees when their name isn’t presented in Zoom waiting room lobby?

Version 6.7.8.  Last Wednesday, all was fine.  Today, less than a week later, I find myself unable to move participant thumbnails around at all anymore.  I’ve always put the speaker directly beneath my laptop camera so I appear to be looking at the speaker, instead of off to the side like I’m paying attention to something else.  A small thing, but I find it offputting so I don’t do it to my meeting participants.   I’ve been using this feature since I started using Zoom during the pandemic, and until today it’s worked fine.  Only options I can see are ‘canned’ sorting arrangements, no provision for turning arrangements off and leaving me to manually arrange participant windows.  How do I get this feature back to working again?

I have changed my settings so that the chime doesn't play when someone enters a meeting that I'm hosting, which is great. However, I'm the co-host of a weekly meeting and have to manually turn off the chime every time the meeting starts. Is there somewhere in my settings that I'm overlooking so I don't have to do this weekly during the meeting? Thanks!

I had great content in the chat at the end of my meeting.  I got the transcript, audio and video file but not the chat history. how do i get that

ProblemI work for a medium size company and recording meetings on Zoom is constantly a pain point due to hosts going on vacation, or not being able to record a meeting. When this happens, our workflow is disrupted and the time of everyone in the meeting is wasted because we either don’t record, or have to create a new Zoom call, exit the call, and have everyone re-join a new call.  Zoom’s current (poor) solutionPer “Starting recordings without the host” the only viable way to currently do this at our company is to:Add all participants as co-hosts. This adds an additional task to manage for every single meeting. Sometimes people set up meetings and hosts forget to do this. Then we’re inconvenienced. Enable automatic cloud recording. The first few minutes of

I recorded a meeting, and it couldn’t convert the recorded file. Every time, it fails at 21/22% without showing any error.

 When quitting the Zoom desktop client (Mac 7.0.5), if the user is in an active call queue, they get a pop-up notification:Opt-out from all call queuesWould you like to opt out from all the call queues after signing out? Is there a way to disable this and automatically choose one or the other?  

I am a private tutor.  My students just come to my personal meeting room.  For the last six years, every time I’ve opened my room I click “host tools” and then “allow screen share.”  Seemed weird I couldn’t just do that by default, but it was fast.Today, after the update, I open the meeting room and have to go to “host tools” then go off to the side and click “advanced” (not “participants” which would be logical) then “share” then choose “all participants” from the dropdown menu, then close the sidebar that opened.That is wayyyyy too many clicks for something that I have to do every. single. time.Is there no option to just always allow participants to screen share?Why update an app in 2026 to make it remind me of a Blackberry phone from 2005?

Is there a way to increase the font size on the Home page?

Hi, I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.When the meeting ended, I lef the meeting, and I never saw any message about it processing or saving. But I did see a message to sign in to see your recording. No file shows up on my device and nothing appears in my Zoom account.Is it possible to recover this recording in this situation — when the participant was a guest and the recording may not have finished processing?Any guidance would be appreciated, I cannot get any live person from Zoom to help me.Sent from my iPhone

Hello,  Can someone direct me to the new areas where older functions can be located in the new workspace version of Zoom Meetings? I want to share my screen and give remote access to the Zoom participants. I used to be able to do that under the Share function. Now I can't find that option.  Thank you!

Hello! While we appreciate the macOS IT Admin installer, it would be beneficial to have an Apple Silicon only installer. Since the installer is a universal installer, it is almost twice as big as an Apple Silicon/Intel installer. The reduced time to download and install to large fleets would be helpful to a lot of customers. Thanks!