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Explorer
May 28, 2026
Question

Settings disappear

  • May 28, 2026
  • 2 replies
  • 87 views

I have 'original sound' and 'blur my background' set on my zoom app.

When I join a meeting from a link, those settings are gone and I can't enable them again.

I'm joining from browser.

What am I doing wrong...I'm fairly new to zoom.

 

Thanks in advance.

    2 replies

    Annie warner
    Newcomer
    Newcomer
    May 28, 2026

    It's not your fault, because some of the features you can access through the app only don't work or reset completely when you join Zoom from the Web version. “Original Sound” is more dependable in the desktop Zoom app, as is “Blur Background.” Use the zoom desktop app to open the meeting, if possible. After entry into the app, the settings remain active between the meetings. Some audio/video functionality is not available and cannot be enabled in the browser version, as it is restricted by the browser and permissions settings.

    MaGriffAuthor
    Explorer
    May 28, 2026

    Thank you Annie...I will try that next time 🙂

    Annie warner
    Newcomer
    Newcomer
    May 30, 2026

    sure