local recording failing at a certain point (21/22%)

Forum|Forum|2 months ago
May 25, 2026
2 replies
141 views

I recorded a meeting, and it couldn’t convert the recorded file. Every time, it fails at 21/22% without showing any error.

Best answer by aluyun

Hi @Md Mehedi Hasan Sun,

We’re glad to have you here!

If your local recording conversion keeps failing around 21–22%, try a manual conversion from the raw .zoom file.

Manual convert (local recording)

Open the meeting’s recording folder and find the file named like double_click_to_convert_01.zoom.
Windows: open that file with zTscoder.exe located here: C:\Users\<your Windows username>\AppData\Roaming\Zoom\bin
macOS: use the Transcode app inside the Zoom app package to convert the .zoom file.

You may also check out this link for more information. Welcome to the community!

aluyunAnswer

Community Manager

Hi @Md Mehedi Hasan Sun,

We’re glad to have you here!

If your local recording conversion keeps failing around 21–22%, try a manual conversion from the raw .zoom file.

Manual convert (local recording)

Open the meeting’s recording folder and find the file named like double_click_to_convert_01.zoom.
Windows: open that file with zTscoder.exe located here: C:\Users\<your Windows username>\AppData\Roaming\Zoom\bin
macOS: use the Transcode app inside the Zoom app package to convert the .zoom file.

You may also check out this link for more information. Welcome to the community!

aluyun

Community Manager

Hi @Md Mehedi Hasan Sun,

Thank you for your participation and contribution to the community. It’s been a while since we’ve heard back from you, I have gone ahead and marked my responses as the best answer, as it appears to address your question.

If you still need any assistance or have additional questions, feel free to reach out anytime!

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