local recording failing at a certain point (21/22%) | Community
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Newcomer
May 25, 2026
Question

local recording failing at a certain point (21/22%)

  • May 25, 2026
  • 1 reply
  • 53 views

I recorded a meeting, and it couldn’t convert the recorded file. Every time, it fails at 21/22% without showing any error.

    1 reply

    aluyun
    Community Manager
    Community Manager
    May 27, 2026

    Hi ​@Md Mehedi Hasan Sun,

     

    We’re glad to have you here! 
     

    If your local recording conversion keeps failing around 21–22%, try a manual conversion from the raw .zoom file.

     

    Manual convert (local recording)

    1. Open the meeting’s recording folder and find the file named like double_click_to_convert_01.zoom.
    2. Windows: open that file with zTscoder.exe located here: C:\Users\<your Windows username>\AppData\Roaming\Zoom\bin
    3. macOS: use the Transcode app inside the Zoom app package to convert the .zoom file. 

     

    You may also check out this link for more information. Welcome to the community!