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He realizado dos grabaciones hoy y ayer y al intentar descargarlas aparece "No se ha podido cargar el vídeo debido a un fallo de red o del servidor o porque el formato es incompatible." y no se descarga, la información indica que existen porque tiene un peso de 3 GB pero no hay forma de descargarlo, no se descarga nada, ni el video, ni el audio ni el TXT del chat, aparece un error "This XML file does not appear to have any style information associated with it. The document tree is shown below."

Please help me connect to the Belen meeting 

Hello,I am using Zoom version 6.5.8 on Ubuntu 24.04 with a Dell Latitude laptop. My integrated webcam appears rotated (sideways) only in Zoom meetings, but works with correct orientation in other apps like Cheese or Google Meets. It appears that on Linux, zoom does not have a video rotate option? Is this bug already acknowledged by zoom? Are there any workarounds, while they fix it?

I recorded two zoom meetings (6hours & 3 hours) on my desktop. Both of the video seemed being recorded smoothly,  but when I opened the mp4 video, both of them don't show the screen. I can hear the voice, but I cannot see anything. The screen is all black. Is there anyone who knows the reason and how to fix this? Thank you. 

ZOOM PAPERThese are ZOOM support articles and blogs related to Zoom Paper as of June 13, 2026:Zoom Paper SupportYour Guide to Zoom Paper | AI-First Document Editor | ZoomZoom Paper: Online Document Editor | ZoomGetting started with Zoom PaperEnabling or disabling Zoom PaperUsing Zoom PaperUsing Zoom Paper keyboard shortcutsRelease notes for Zoom PaperUsing Zoom Paper during a meetingZoom Paper user permission typesManaging Zoom Paper default access permissionsEnabling or disabling Paper content generation and revision with AI CompanionEnabling or disabling downloading attachments from the Paper UIManaging Zoom Paper as an administratorUsing Zoom Paper content generation and revision with AI CompanionZoom launches AI Productivity Suite, built around conversations, to turn meetings into deliverables | Zoom - ZoomZoom AI Productivity Suite: Turn Meetings Into Work

I hosted a meeting today and tried to record it to my computer, but the only only option was to the cloud. I have a Workplace Basic account. I’ve recorded sessions to my computer before. In my Settings it shows recording available to my computer. I tried retrieving my recording from the cloud but I have to upgrade my plan to Pro to access it. This is a Catch 22. I really need this recording since I paid over $100 for the session. How can I get it?

"Pourquoi mon enregistrement local conserve-t-il une colonne noire d'environ 20 % avec mon nom alors que la vidéo est coupée et que l'option 'Placez la vidéo à côté de l'écran partagé dans l'enregistrement' est décochée ?"

मेरा आईडी क्या है और पासवर्ड क्या है 5 धंटे से कर रहा हु पर कुछ भी मालूम नहीं हो का। अछा बेवकुफ बन गया मै।

We created a webinar in Webinars Plus. On the registration page it is displaying our “event organizer” details which includes our company name, address and phone number. Previously I was told that this was required to display in order to enable attendees from India to join my event.  I unchecked the box agreeing that I was to enable attendees from India to join my event. Previously this would hide the event organizer details, but now it’s not.  Has anyone taken the steps successfully hide the event organizer info?

I can't get AI Meeting Summary to work with my Zoom meetings. The Meeting Summary and/or AI Companion icon never appears.Our license is for Zoom Workplace Business and I have confirmed that AI Companion is included in this license.  I have triedturning on and off Meeting Summary automatically in settings. I have tried this with Scheduled meetings and with impromptu meetingsWhile creating a scheduled meeting, under the options section, I do not have a Meeting Summary optionI have tried turning on every AI Companion option availableI have tried creating completely new meetings after every change to test. All my tests are in the most up to date Zoom Workplace app (version 6.2.3)Any help is greatly appreciated.  Thank you,Cody 

Hi everyone! 👋We’ve noticed that during Zoom meetings, the participant filmstrip shrinks when someone starts sharing their screen, even though we set it larger initially. It sometimes resets again if another participant shares.Is there a way to lock the participant video size throughout the meeting or recording so it doesn’t shrink unexpectedly?Would love to hear how others handle this layout issue, especially for recorded sessions.

회의를 진행하였고 자동으로 녹화를 하였으면 회의가 끝나기전에 저장하겠냐고 물어야 정상 아닌가요? 회의 진행한건 나와있는데 녹화가 안되어있는데 이거는 파일을 받을 수 있는거 아닌가요?zoom 측의 문제가 있다고 봅니다

I allowed all the permits to screen sharing, but a massage says: You have restricted sharing in this presentation.Any solutions?

Buenos dias, Connfigure en el perfil de mi cuenta una Dirección del sitio web personalizada y estan en espera de Aprocion pero ya paso mucho tiempo como puedo resolver el problema. gracias  

Hello,I'm experiencing a recurring issue with my Zoom display name.In my Zoom profile, my full name is correctly set to damien( ...Full first name and name). However, every time I join a meeting, my display name shows up as "damie".I’ve already tried the following:Verified that my Zoom profile (on the web) shows the correct full name.Checked the settings in the Zoom desktop app.Despite this, Zoom continues to display "damie" by default when I join new meetings.I'm using a free Zoom account, so I don't have access to direct support.Does anyone know how I can fix this so that my correct full name appears automatically in all meetings?Thank you in advance for your help!

For some recent in the past few months the date and time in the lower hand corner has vanished. I’m not referring to the meeting duration at the top. See below. Does anyone know why this disappeared, was it an official change or dd I somehow turn it off? Thanks so much.  

I have seen the quite recent post regarding “All screen share mode” which I use all the time.It,still, simply doesn’t work.I have already read all, and tried all the suggestions you gave.It doesn’t work. Yes, the function is there because I can still see it clicked on when I go to my profile and what not. However, IT HAS DISAPPEARED FROM THE UI.  Please fix this soon.  It hasn’t been fixed. 

I'm experiencing a frustrating issue where my Zoom client completely goes offline and reconnects every minute on the dot. Is there a way to fix this? Internet is working fine it’s just zoom going offline/connecting status 

I selected the "None" option for the virtual background, yet a virtual background is still being applied; Zoom is unable to display my actual surroundings. I have already turned off "I have a green screen". by the way I got a Mac.

Can anyone suggest a solution to my problem please? I get no sound at all through headphones during Zoom meetings, on a Lenovo T490 laptop with Windows 10. Video audio is good, and music too, and the laptop speakers work ok. My headphones are cheap JVC ones with a lead which I plug into the audio socket on the laptop (there’s no microphone socket, so no chance of me putting it in the wrong one by mistake). Today I uninstalled and reinstalled Zoom Workspace, so it must be the latest version. I have looked through all the Audio settings, nothing seems to be incorrect (and the microphone is enabled by default). I would like to buy some new Bluetooth headphones, but I am frightened that after spending money I will still have the same problem.

I had a meeting recently that I was given contact in the chat how do I se e them if the meeting ended 

Hello, I would like to inquire about the real-time translation feature.1. Does the room creator manage the language settings, or do the participants configure them individually?2. What is the approximate cost/pricing for this feature?3. Where are the captions generated and displayed, and is it possible to adjust their color, position, and other settings?

Over the last few days, my audio goes out during meetings on my laptop.  It does it on its own.  I am not touching the keyboard at all.   I have not changed any settings.   If I close out the session and relaunch, the audio is good at first but then goes out again.  It takes less than a minute after logging on for it to occur. I cleared the cache and that didn’t help.  I reinstalled the app and that didn’t help.  My drivers are up to date and I have plenty of capacity on my laptop.  I tried different headsets.  There is no difference, and I can listen to online videos without any problem.  This also happens when I change the source from headset to computer speaker.  I don't have this problem on my other computer.  The maker of the computer with this problem checked it for any errors or settings issues, and nothing was found to be a problem.  Other software programs work fine with audio.  It seems

Hi, I use my Zoom AI Companion to record and take notes of my Teams meetings as well. I just got a new laptop and for some reason it does not record the other participants in my Teams meeting now - it only records and keeps the transcript for me. How do I fix this issue? Thanks Bob

how do I turn on my camera?