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Desde hace un tiempo, hemos tenido problemas para ingresar a reuniones zoom, aun siendo coanfitriones, antes no sucedía este error. Al querer agendar en el calendario o intentar ingresar a la reunión arroja el siguiente mensaje La cuenta de usuario seleccionada no existe en el inquilino "xxxxxx", de modo que no se puede acceder a la aplicación "unab-cl.zoom.us" de dicho inquilino. Para ello, en primer lugar es necesario agregar la cuenta como usuario externo en el inquilino. Use otra cuenta.¿Alguien puede ayudar a saber que es lo que pasa y como solucionarlo?

Hello Zoom,Is the new “my notes” same to AI Companion? It must be approved by the seminar giver, right?I am using the $5 PER MONTH translator.  Usually it totally depends on the seminar itself. I seldom got this service last month.Please help on the two toolboxes.Many thanks.LeeNY 2026 July

Facing an issue to start a meeting with zoom web

Hello EveryoneCan any one help me please?I signed up for Zoom Workplace Basic Plus Plan about 2 months ago but my meetings are ended after 40 minutes without warning.Zoom say that a ‘pop up’ should tell me before the 40 minutes are up that I need to click it to extend the meeting. I’m yet to see a ‘pop up’ though after reconnecting my participants tell me that they had a ‘pop up’ a few seconds before the meeting ended at 40 minutes.Can anyone offer a solution please? And/Or, send me a screenshot of what I’m not seeing!?   For information this is what Zoom said when they said they’d fixed it. “After thoroughly reviewing your account and escalating your case, We can confirm that your Zoom Workplace Basic Plus license is properly assigned and fully active. You currently have 4 meeting extensions available. This means that whenever your meeting approaches the 40-minute mark, you will receive a pop-up notification giving you the option to extend your meeting—simply click the notification to

We are currently developing a call control feature for a third-party CRM using Smart Embed. We encountered an issue during development and would like to ask for assistance.While implementing the warm transfer feature, the transfer completion process is not working as expected.The following Smart Embed commands are being used for the warm transfer flow:Initiate warm transfer: zcc-transfer-engagement Complete warm transfer: zcc-complete-transferThe warm transfer initiation works correctly. However, when we call the zcc-complete-transfer command to complete the transfer, the transfer does not complete successfully. Instead, the call with the transfer target is disconnected, and the original caller is reconnected to the agent.Could anyone help us understand the cause of this behavior or provide guidance on the correct implementation of the warm transfer completion flow?

We have identified an inconsistency in how Zoom meeting join URLs are generated depending on the method used to create the meeting. This inconsistency affects our Microsoft Teams Meeting Rooms' ability to join Zoom meetings.Currently, there are several ways to create a Zoom meeting:Zoom Workplace Classic Outlook with the Zoom plugin New Outlook with the Zoom add-in Zoom Web PortalIn all four cases, the Zoom meeting URL is automatically populated in the meeting's Location field.Within our organization, meeting invitations are forwarded to Microsoft Teams Meeting Rooms. For privacy reasons, our mailbox processing removes the meeting body (notes) but retains the Location field. As a result, the Teams Room relies on the meeting URL stored in the Location field to join the meeting.The issue is that the URL format differs depending on how the meeting was created.Zoom Workplace / Classic Outlook pluginhttps://domain.zoom.us/j/98047338034?pwd=... .1New Outlook add-inhttps://domain.zoom.us/j/98

Hey AllWe’re using Zoom Rooms with a combination of Windows PCs, mobile touch panels, and the Neat.Bar BYOD model.When joining a Teams meeting, the buttons to turn the camera and microphone on and off appear, but the slider for adjusting the speaker volume does not show up.If anyone knows how to display the volume control, please let us know.We use a mobile touchscreen instead of a tablet as the controller because it’s more affordable, and due to internal security restrictions: we cannot use Android tablets, and iPads are difficult to manage.I’m aware that this can be done using the Room Controller on a smartphone or PC, but that’s too complicated for general users, so I’d like to handle everything directly on the touchscreen.

Hi everyone,I’m using Zoom Workspace version 6.5.12 (14128) on Windows 11, and I’ve noticed that every time I toggle my microphone or camera using the keyboard shortcuts (Ctrl+Shift+A to mute/unmute and Ctrl+Shift+V to start/stop video), I hear the Windows default “Default Beep” sound.It’s not a Zoom notification sound — it’s clearly the Windows system sound that plays whenever Zoom registers the shortcut.I’ve checked all settings under Audio, Accessibility, and Notifications & Sounds, but there’s no option to turn this off. Other users have mentioned this issue too after the 6.x update.Has anyone found a way to disable this sound, or could Zoom please provide a toggle for it in future versions?Thanks!

Windows 11; HP laptopWhen testing speakers I can’t hear the tone; Testing microphone work well, I can hear tone well. I switched to head phones, could hear but volume is very low even though my volume set to max. Feels like volume starts high and immediately goes down.Have no problem with speaker in other apps.Did anyone have similar problem, what was the solution? Thank you,

Hello,We recently made a name change to one of our employees.  The Zoom portal now shows the employees old name and new name.  The employee is not able to access some meetings, AI notes, etc because it states that they are no longer the host.  Not sure if there is a way to combine both accounts into one Zoom account.  Or is there is an alternate solution.  Thank you.

Buena tarde.tengo un problema, al configurar la opción de deshabilitar la sala de espera en mi cuenta no la respeta, me sigue solicitando admitir a  cada que ingresa un nuevo participante. Me pueden ayudar?Gracias.

My mic is a Neumann TLM103 connected to my Mac via a Clarett 2Pre USB. Everything else everywhere else works fine (Garage Band, etc). But when I try to test this mic, nothing is coming through Zoom.If I switch back to the onboard Mac Mic, I get sound. But zilch from the mic I actually need to use for my call in two days time.Any suggestions on a setting I may have missed? Anyone have a similar setup?Thanks,Jason

I lead biweekly Zoom meetings for my ukulele club. Four of us have experimented with “Live performance audio” with satisfactory or better results. We call it LPA. Have you had good results? I have a good and practical way to record audio from a meeting where LPA is used. Zoom support says that this does not work well within the Zoom recording features. Please let me know if you would like to share ideas.

When trying to join a meeting the window stays on “connecting” and never joins the meeting. The user having the issue has been able to connect to meetings up until today. He works from home and has not changed ISPs (Star Link). I cleared the Zoom cache, uninstalled/reinstalled the latest version of Zoom Workplace, and updated the ZScaler app and policy. We have not had any other users report the error. The error code is 104103. He is able to use the web version of Zoom. We also tried creating several other meetings to test with, but we received the same result. The user is also able to access all network resources as well as the internet. Any help with this issue is greatly appreciated. 

I have received this message from two different company recruiters when entering the zoom meeting. I have downloaded and updated the zoom, but still can’t get the zoom meeting connected without this popup?

I have a critical meeting on August 27, 2026, that requires Pro features. Since pausing the plan does not solve my situation, is there any possibility to grant a short extension or grace period for my Pro status until August 31, 2026, without pausing or reverting my account to Basic?I will make the full payment on August 31, 2026, as soon as my funds are available.Thank you for your support and understanding.

The general summary of this is I am trying to retrieve the AI summaries of a meeting to then pull it via the API to make a copy into the platform I am leveraging, However the data is blank even though the summary is clearly generated on Zoom’s side of the coin. App type: General app (OAuth), account-level, single-tenant (no master account).Granted scopes (confirmed on the issued token):  user:read:user:admin  meeting:read:meeting:admin  meeting:read:summary:admin  meeting:read:list_summaries:adminAI Companion settings for meetings I host:  Auto-start summary: ON  Send summary via email: ON (shared with all participants and invitees)  Auto-generate transcripts: ONWhat works:  - meeting.ended webhooks arrive and validate (HMAC verified).  - After each meeting, an AI summary IS generated and visible in Zoom Docs    at docs.zoom.us/doc/..., rendered with a template ("Short General    Template") and citation links into the transcript.What does not work:  1) GET /v2/meetings/{meetingUUID}/me

Felt like someone from Zoom Workplace should know their Microsoft Store App has an error and can't install with Intune currently due to: "The selected app does not have a valid latest package version. " It's using the old W32 format and needs updated to the new UWP format to install for windows 24H2 Intune++.  

Hi! Im wondering is theres a way to provide permanent access to my team members (under the same license in Zoom) to my Meeting summaries and viceversa. It would be useful as a team for our documentation hub with our teams. TY!

I have been give a 9 digit ID code with # at the end.  There is no # on the number pad zoom provides as the method of entry.

Hello!     I was curious if anyone had documentation about privacy relating to ZoomMate. Do they use third-party AI companies, and what privacy agreements does Zoom have with them? Is information used and jkepy by Zoom to further train its AI model and can this is opt-out?

We are a company of 25 staff, many of whom work with clients and need their phones on the go. We switched to zoom phones about 6 months ago and have been struggling intensely. Calls get dropped, missed, audio is inconsistent, voicemail notifications with a major delay until they actually appear... We've dug deep into the settings and a few things have helped, but nothing has solved the issue. The only thing that seems to potentially explain it is that we need very strong Internet connection to use the phones, it can't rely on phone data. We aren't receiving error messages, just extremely poor performance. I'm wondering if zoom phones are good for people who are primarily desk bound? Customer support comes back with the same auto responses with every ticket: send a screenshot. The issue that we can't screenshot what's not happening or capture the poor performance. Are others having these issues? Thank you.

HAI, I WOULD LIKE TO KNOW HOW TO SET UP ZOOM MEETING REMINDER TO THOSE WHO ALREADY REGISTERED. PLEASE ADVISE...

Hi everyone, Does anyone know how to add the Meta Pixel tracking code to Zoom Events? I have set up a conference business in Germany and would like to use Meta Ads to drive traffic to the website. I do not necessarily need the tracking code for this, but I would like to define what a conversion event is and optimise the Meta Ads for this event type. Thank you for any solutions or workarounds. Kind regards, Claudio Marseglia

In Practice rooms you can join to practice with your hosts days before your webinar without it notifying your attendees or impacting the webinar itself, is that the same for the Backstage in Webinar Plus?