Products

Here's a feature request that I know would be very useful when recording bigger events: The request: to include a “start new chapter” option whilst recording meetings.Rationale: when we are recording complex hybrid events on Zoom we would like to mark a chapter break in the recordings, and then have that split the recordings into separate files based on those chapter markings.For example, for a hybrid meeting the recording has begun but the event has not yet officially started.  We would like to press a “start new chapter” button when the event begins, so that when we download the recordings after the meeting, there is a separate recording which begins at that chapter point. Or, the hybrid meeting breaks for lunch but we don’t want to stop the recording in case we forget to restart the recording when the meeting resumes.  In this case, we would press the “start new chapter” button when the meeting breaks for lunch, and again when it resumes.  Then we would have separate recording files

Hello, We just recently started looking into Zoom Scheduler and I was wondering if anyone has found a way to make a booking that has multiple hosts and multiple attendee seats. I've seen the One to Many with the seats and the All Hosts Available, but that only has one seat. These are in person meetings, so won't be using Zoom, but would like for it to assign to the 2 hosts attached to the booking, but allow multiple people to sign up. I have an idea for a workaround, but wasn't sure if maybe I was missing a step somewhere. 

Overnight my contacts have vanished in the Zoom App. Anyone else had the same problem, if so is there a solution? I can still find my contacts via the chat function, but not in the contact section.

The setting, “Manage which Zoom apps can join as a participant in meetings and webinars in your organization” no longer has my blocked apps listed. Is this happening for anyone else?

Hello, community. Recently, I just recording a meeting without log in to zoom. (approved by the host, and it was recorded locally in my zoom.us app). However, I cannot find the recording file in my local device (Macbook)? I have tried to look into my Finder, but could not find the video file. Can any one tell me want happened? Or, is it necessary to log in to record meetings? but, why does it allow me to click on the option to record if I am not logged in? Thank you. HW

In Zoom-Workplace where the chat channels are listed, there is a personal channel with my name, that was (probably) auto generated by Zoom. It is also listed as favourite (with star marking) and therefore shows up right on top of my list. Thing is, I don’t use this. EVER. I love the chat function, but I don’t chat with myself and I don’t use it to store notes and would never have the idea to look for them in a chat channel.Why can’t I delete this? Or am I overlooking an option to delete it?And can I at least move it to the bottom of my chats, where I don’t see it? 

Hi, I have video auto-framing toggled off, but it continues to do it no matter what. I have checked my camera on the laptop separately and there is no auto-framing happening, just through zoom...anyone else? Every support I find just tells me to choose to turn it off and I have, it's just not working.Thank you,Deanna

I am an external training providerClient participants need to be able to access and edit a whiteboard during a meeting - without signing in to Zoom (as they don’t have accounts)How can this be enabled?They will be accessing whiteboards in breakout rooms as well as main room.

our colleagues using Zoom Room which named as “CRC IMT” to join a teams meeting , but it is found no sound to another attendee.  during the testing, it is found a blue spare circled to the room which means sound detected but no sound passed to other users. Date: 2026 Jul 21Time: HKT 16:27:51ROom: CRC IMTR

Endpoint: GET /metrics/meetings/{meetingId}/participants/qosObservation: For the same participant and the same date_time bucket in participants.user_qos[], the live=true response appears to backfill cpu_usage on a subsequent call rather than returning it immediately.Steps to reproduce:Call the endpoint with live=true for an active meeting. Look at the last element in user_qos[] (the most recent date_time entry). On the first call, cpu_usage is returned as an empty object {}. Call the endpoint again shortly after, with identical parameters. The same date_time entry now returns populated cpu_usage fields (zoom_min_cpu_usage, zoom_avg_cpu_usage, zoom_max_cpu_usage, system_max_cpu_usage).Question: Is this expected behavior — i.e., does user_qos for the latest date_time bucket lag behind the rest of the QoS metrics and get backfilled on a later poll? If so, is there a reliable signal (e.g., a flag, a minimum polling delay, or a separate "finalized" timestamp) we can use to know when the lat

件名：通訳者パネルの「話す言語」切替をキーボードショートカット対応にしてほしい対象：Zoomミーティングの言語通訳（通訳者パネル）要望：通訳パネル内の「話す言語（訳出言語）」を、マウス操作ではなくキーボードショートカットで切り替えられるようにしてほしいです。例：日本語↔英語をワンキーで切替、または任意のキー割り当て（カスタムショートカット）に対応。理由：通訳中はマウス操作が大きな負担で、切替の遅れや操作ミスにつながります。キーボードで素早く確実に切り替えられると運用が改善します。Subject: Add keyboard shortcut to switch “Speaking language” in the Interpreter PanelProduct area: Zoom Meetings – Language Interpretation (Interpreter Panel)Request: Please allow interpreters to switch the “Speaking language” (output language) using a keyboard shortcut instead of mouse clicks.Example: One-key toggle between Japanese and English, or customizable key bindings (custom shortcuts).Reason: During live interpretation, mouse operations are burdensome and can cause delays or mis-clicks. Keyboard switching would improve speed and reliability.

I need to record a teacher at the front of a classroom and another session with a camera feed of a whiteboard. Each feed should occupy half of my screen. How can I do this?I selected the "Gallery View" option and disabled "Record Active Participant." Now I can see the feeds from both cameras on my screen, almost 50% full, but the recording still only shows one of the two feeds.

I am trying to use the developer tools to create a Zoom App using the creation build flow - a Server-to-Server OAuth app to verify members using the meeting link are part of the membership group.I cannot seem to access these feature despite being the Owner on a basic plan and having no ‘Admin’ above me to ‘lock my account’ settings from turning on Developer tools

When trying to send a change/update to a Zoom meeting via Outlook, I get this message and I’m prevented from sending the update.  I already have Zoom installed.  Why is this happening? 

Hi  I do not have AI companion enabled in my zoom. How can I enabled it? 

I’m not able to generate meeting transcripts and meeting summary, while my license is there for AI summary.

I loaned my device to someone for them to participate in a Zoom meeting. Now every time I join a meeting it shows her name and not mine. How can I permanently change my name back? 

I have recently purchased the Zoom phone and got it activated. I also added a user under me who will primarily use it. But every time he tries to call, the call hangs up on its own. I don't know if I activated it wrong or something, but i need to get it fixed. Help anyone? 

Will I just be able to join the zoom meeting at 7.30 pm now as I have never used zoom before xx

I have a personal account. I have updated all the screen share settings so that non-hosts can share their screens. A friend uses my account to host a weekly session I am not in. Since we’re not under the same account I can’t add her as a co-host. We’ve tried all the settings. I have to join the meeting each week and turn on settings in the meeting for her to screen share. I’ve disabled two settings to allow sharing when guests are in meetings as some of our friends may not be signed into an account. We have created a new meeting to ensure the settings take effect going forward. From everything done, my impression is that I shouldn’t need to be in the meeting. But I have to go in every week and turn it on or else she can’t share her screen.  

Hi all,I recently renewed our Workplace Plus licenses and added Zoom AI Companion Plus along with a few ZRA licenses.  I'm configuring the AI settings on the backend before rolling it out to everyone.One issue I've hit is I can't find a way to create a rule that prevents AI Companion from joining meetings when specific domains are invited.  This comes from a number of clients who've requested that AI notetakers not join their calls.  In Fireflies, I could add these domains to a blocked list that kept AI notetakers off the call.  I'm trying to replicate that here.Any guidance would be appreciated.  Thanks in advance.

The team at Zoom have cooked up a great extra feature for contact center - the ability to bring all of your channels into one welcome screen on a website. Instead of multiple icons, we now have Welcome Screen.This means we can offer chat, video, calls, message options, plus the ability to take customer information before an interaction starts, a much cleaner experience. A lot of possibilities & this looks great as an out of the box feature.Check out the video on YouTube 

How do I turn off Center Stage video setting for PC? This is the new video feature that zooms in and out on your face as you move around while your camera is on during a Zoom video meeting. There's a thread in how to fix this, which is different for Mac and PC users. For PC, it says there's a "Center Stage" video setting you have to uncheck in Zoom Video Settings, however I've looked everywhere and I don't think it exists.  I've reached out to Zoom Support for help and the conclusion with them was that they have a solution for Mac users, but nothing as of now for PC.  Has anyone figured this out yet? I know I'm not the only one here with this frustration... 

I am facing an issue with the Zoom Whiteboard where the text inside flowchart shapes got automatically rotated by 90 degrees. This behavior started occurring recently, likely after a Zoom update, even though no manual changes were made to the orientation.Issue Details:Text within shapes appears vertically (rotated 90°) instead of horizontal The shape itself remains normal; only the text is affected Unable to reset the text orientation using standard formatting options Issue persists across sessions and boardsImpact: This is affecting usability during meetings, as the content becomes difficult to read and requires additional effort to recreate shapes or re-enter text.

 # Opening Narration**"This presentation is inspired by the Indian movie *Kalki 2898 AD*—a mythological sci-fi epic that symbolizes transformation, resilience, and the power of collaboration. In the movie, heroes unite to overcome challenges and create a better future.****Our journey reflects a similar story. Within Claims Operations, we identified opportunities to improve efficiency, consistency, visibility, and quality across the Claim Diary and Checklist processes. Rather than accepting existing challenges, a team of dedicated individuals came together with a shared vision—to simplify processes, eliminate inefficiencies, and build sustainable solutions.****Using the inspiring theme of *Kalki 2898 AD*, we invite you to follow our transformation journey—from identifying process gaps, assembling the right experts, designing innovative solutions, and creating a new era of operational excellence.****Now, let us meet the warriors behind this transformation and the roles they played in mak