Products

Have not used Zoom for approximately 6 months.  OS recently upgraded to sequoia 15.1.1   Previously available backgrounds no longer appear.  Are they no longer available with free account?  Have gone into settings and it seems to work if I want to upgrade.

I am on zoom meetings often, and as such have two pair of Bluetooth ear buds that connect to my laptop. I had a third, but they died and was replaced by the Galaxy Buds 3 Pro. When I use my other ear buds, they simply connect, the microphone and speakers automatically select the right selection and I can hear and talk through my earbuds. When I change to the Galaxy Buds 3 Pro, everything hangs. The minute I take my Galaxy ear buds and put them back in the case, everything un-hangs. I tried turning of Spatial Sounds from another post..no help. Any suggestions? They seem really nice, but I need them to work!!

The Zoom timer app is not loading after a meeting has started. When I click on the app and select the timer option, I see a black screen. I am using a MacBook Pro. I am able to launch the app outside of the meeting window, but it doesn't work properly within the meeting.Could you please provide guidance on how to resolve this issue?I have seen another thread on this that has not been solved. https://community.zoom.com/t5/Meetings/My-timer-is-no-longer-showing/m-p/136217 start from the bottom upThank you. 

I have a problem running a zoom meeting.  The meeting starts perfectly with the selected microphone and speakers all 100% functional.  I am using a Windows 10 (now 11) desktop with 32GB RAM 3TB SSD and ethernet link to my WLAN-Router.  During the meeting at intermittent frequencies, my microphone becomes unavailable within Zoom.  Nothing has changed, no other app has been initiated, no other app is running in the background.  Zoom advises in a comment in the bottom left hand corner of my screen above the Audio section shown with a microphone image:"Your microphone is not working. Please check your connection or use a different mic." What I do to solve this problem is to click on the dropdown list of the Audio to the right of the microphone image, select the mic I was using and and then functionality is restored for a while, duration variable.This happens whether I use the microphone on my Logitech Streamcam or a DUAL conferen

Even After payment is deducted from credit card pro subscription is not activated

My personal account does not have "Give Product Feedback" so I am submitting here.   Currently you have "Stop Incoming Video" which stops ALL incoming video.  My suggestion is to add "Show Only Spotlight/Pinned Video".  While in a meeting, it would show only the video(s) of those who are currently spotlight or pinned. This would save bandwidth, while still allowing a person to see the current speaker.  It would also reduce distraction as you wouldn't see the bar of screens at the top.  Alternatively, you could provide a way to hide the bar of screens at the top to reduce distractions.  This is most useful for webinar or presentation type meetings.

Good morning, I'm having a problem with zoom meetings. Every time I join a meeting the program stops responding (Windows 10). This happens before I even enter the audio of the call and without using the camera. I have uninstalled and reinstalled the program, but the problem persists. What can I do? 

Olá, estou tentando automatizar uma sala de zoom usando os controles com um dispositivo Sonoff. Este dispositivo funciona por meio de solicitações HTTP. Dentro dos Controles, tenho uma conexão com o dispositivo, mas os comandos não estão funcionando. Depois de acionar qualquer comando, o dispositivo não responde.Comando de Interação com Sonoff:http:///cm?cmnd=Power%20Onhttp:///cm?cmnd=Power%20Off Codificação JSON dos controles do Zoom Room: Desenvolvi um aplicativo em ReactNative para testar usando a mesma estrutura JSON que o Zoom usa e funcionou bem. No entanto, com a mesma configuração dentro da Zoom Room, ela não funciona conforme o esperado.Imagem da lógica no aplicativo ReactNative:&

This is the second time I have presented a webinar, shared a video and the sound is not audible. During the webinar, when I attempt to "share a screen", the "share sound" dropdown is visable but I am unable to click on it. I had co-hosts in the meeting as well and they too are unable to click on the "share sound" options. 

Is there a way to limit the number of messages users can send in a Webinar chat? We unfortunately get lots of chat spamming during our webinars, so it would be great to be able to limit the amount of messages each attendee can send by time frame - e.g., attendees can only send one chat message every 30 seconds. And is it possible to limit the character length of each message? Any tips/suggestions would be welcome!

Hello, Are there any restrictions on using External Contacts in the application?For example, if I import 500,000 records and we don't use AD,O365,Google.Is there a limit to the number of records that can be searched or displayed in the application?

I hope I posted this in the right space. The last couple of days, I've had trouble downloading my recordings.  The "save as" window doesn't appear so I can't rename the file(s) and assign them to a drive I want them to be saved in. They automatically default to saving in the Downloads file and get saved as TMP files.  I then can't open them.What the heck?Any ideas how I can fix this or how I can download these recordings? I've got clients waiting to get access to them. They're pretty long recordings (60 minutes and up) but nothing longer than I normally record.  Thanks for whatever help you can give me.I have a Windows PC with a SSD as well as a regular drive. I'm running Windows 10 and using Chrome. 

When I record the webinar... in the recording I only see the slides but not the spotlighted speakers can you explain why and how can I resolve that?

Hi !  Curious, I participated on a video call. Some information was typed  in the chat. Is there a way to recover it if the video was recorded and i have a copy of it ?

💎Zoom Docs AIC - "Translate to"   Keeps Styles Intact: Translates text while preserving the original formatting. Built-In Convenience: Works seamlessly within Zoom Docs, no need to switch tools. What's different: Delivers formatting accuracy unmatched by ChatGPT, Notion, or Google Translate.   How to use this feature? Select the text -> select AI Companion star icon -> click “Translate to"   👇Drop a note in below to let us know what you think of it!      

I conduct many zoom calls per day. I already get notifications from Slack and my laptop's OS and the emails telling me someone entered my zoom call are redundant and fill up my inbox. Is there a place I can turn those off? I've already scoured Zoom Workplace and my zoom account online. My search for this had no results here or in the Learning Center, and there is no search function in the Workplace or in my zoom account. Perhaps consider adding that in future as there are a ton of settings everywhere - it gets confusing to know where to look.

I use  Zoom Workplace 6.2.7.  I typically share documents and material from web pages via the Zoom session.  I would like to imbed a simple countdown timer for all attendees so we can move forward more quickly through the material.The Zoom timer tool does not appear on participants' screens when I share either a web page or a static document.I fear I've overlooked something trivial here but I can't find any relief online and would appreciate any help. Thanks.

I am running Zoom 6.3 on a desktop Mac with Sequoia 15.2, but I've had this problem for a year after an update a long while back. I have deleted and reinstalled the app  but that does not work.  On my dashboard:1. Schedule is greyed out and the button does not work2. New Meeting looks fine but does nothing (the sub-button "start video" and "use my personal ID" are there)  The menu items (Schedule and Start) are greyed out. I can only start or schedule a meeting by going to the Zoom.us browser page. Join and Share Screen are fine.  Any ideas?  Thanks, all!

how do I view all scheduled meetings; this new date range feature is not helpful and I have not been able to revise it to cover a large date range.  

Hi. The toggle is locked in my security settings when I go to disable passcodes for meetings. I am the admin. Are meeting passcodes a required setting for Basic accounts?

Is it possible to reorder the clips that have been added to a Zoom Clips playlist? 

Hi, I having a problem that once I mute mic it show internet unstable and very lag. But once I unmute it back to normal.Others apps/games no problem only Zoom and my internect connection no problem.I did troubleshoot my laptop network and connectionshowed no problem and closed all behind apps that unnecessary but still got the problem.My laptop is new Dell, please help to solve this problem as I need to use zoom to study everyday....😥

zoom-traffic-dll-error     Windows  Tenzoom system errorcode execution cannot proceed because TRAFFIC.dll was not found.\Reinstalling the program may fix this problem.   [   DOES  NOT  SOLVE PROBLEM  ]  !steps  tried,    :windows\system32\Traffic.dll   file added,    also toWindows\SysWoW64  "    "                   "       to both subdirectoriesCMD -  elevated  Command Prompt press Windows + R, type cmd in Run box, and press Ctrl + Shi

I use an Insta360 Link 2C camera, and whenever I join a Zoom meeting, my video appears briefly (about 1 second) before the image disappears, even though the camera light indicates it's still active. I’ve updated to the latest camera driver and Zoom version, and I've tried various troubleshooting steps, including checking camera privacy settings, reinstalling Zoom, and switching USB ports. The camera works perfectly in other applications, so this seems specific to Zoom. Any guidance would be greatly appreciated, as this issue is very frustrating.

I have disabled all features related to calendar, email, whiteboard, etc. in my Zoom account and noticed that several services are still running in background (iFrames probably that are running somewhere):  They consume an insane amount of RAM, almost 400 MiB for processes that don't do anything or they should be disabled. I'm sure this can be a bug. I reported it also. Does anyone know if there is any way to fully disable them?