change caller id display text so that it will displayed on recepient's device | Community
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I
Newcomer
IT_Support
Newcomer
February 11, 2025
Question

change caller id display text so that it will displayed on recepient's device

  • February 11, 2025
  • 2 replies
  • 3 views

I want to change my display name that will appear on receiver's device. For example, If my name is John Doe my designation is HR and when I call, the display name on the receiver's device should be "Company HR". Is it possible and how to do it?
Thank you!!

    2 replies

    sparrow
    Community Super Champion | Customer
    sparrow
    Community Super Champion | Customer
    February 11, 2025

    Can you clarify, what do you mean my receivers device? Do you mean when you call internal to Zoom the receiver see's Company HR or do you mean when you dial to an external number say a cell phone, the receiver see's Company HR?

    I
    Newcomer
    IT_SupportAuthor
    Newcomer
    February 17, 2025

    when you dial to an external number say a cell phone, the receiver see's Company HR

    sparrow
    Community Super Champion | Customer
    sparrow
    Community Super Champion | Customer
    February 17, 2025

    You can manage this at the site level. In phone system management, company info, select the site, and in profile, you'll see Caller ID name. Please read the note and keep it mind as it states, it's best effort service. If you have more the one site, you can assign a different caller ID to each. 

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