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Hello Zoom Support Team,I am a Ukrainian citizen currently displaced and temporarily residing in Poland due to the ongoing war. I use Zoom to organize and host meetings for working online with students from Ukraine. Since my IP address is currently Polish, the automatic 40-minute limit waiver for Ukraine does not apply to my account.Could you please review my situation and consider temporarily removing the 40-minute restriction for my account as an exception?Thank you for your understanding and support!

For several weeks now when acting as host on a family zoom meeting when I get the 10 minute warning notice which appears in the centre of my screen, if I click the ‘X’ to close the notice the session is ended. This is a nonsense and didn’t used to happen. What is the issue?

Hi, I own a small dog training business and I have a website wherein people can email me. I offer a free in-home consultation to dog guardians who live within a particular boundary in my area. In the last week and a half, two different people have emailed me, asking for a Zoom consultation to evaluate their dogs for training. Both emails were worded similarly and didn’t mention their dogs’ names, breeds or ages. Each time I clicked on the links they sent, I could never get connected. The second person who wanted a Zoom consultation sent me a link in which I tried for hours to get connected. I finally looked up the link and it secretly installs surveillance software on a laptop or desktop computer. I’m relieved that my laptop didn’t connect using the link because I would have unknowlingly allowed someone to spy on me.Has anyone else experienced this? How did you resolve it? Thank you in advance.​​​

Is there a way to extract the meetings of all the hosts in a multihost booking page? This to see in one file, which meetings were booked with whom?

When I log into Zoom, I can see everyone.  This morning I could see everyone but couldn’t hear them.  They could see me but couldn’t hear me.  I logged back out and back in and then they could hear me, I could see and hear them, they couldn’t see me.  I checked both the camera and microphone and both were working.  I have external speakers and checked them, and they were working.  I logged out and logged back in and set a meeting for my friend who lives up the road from me.  Same thing; she could see and hear me; I could see her, couldn’t hear her.  Not sure what to do.

Hi, I have a whiteboard where we’d like to use the polling feature in a workshop. I have a Zoom workplace account through my company, and myself and a colleague are ‘editors’ on the board. We want to allow workshop participants to view the board and partcipate in voting/polls in the whiteboard. Can I share the ‘view only’ link in the meeting chat, will they still be able to vote? I don’t want to give everyone edit permission as I don’t want every participant to be able to move objects around on the board. Thanks.  

Hi All,I'm unable to add more than five wallboards, even with the Power Pack license on Zoom.Is there a way to increase this limit or unlock the ability to add more than five wallboards?  

AI Companion NOT making TranscriptsAI Companion is installed, all buttons turned on, activeYesterday I recorded four different meetings. I turned on AI Companion and I turned off AI Companion each time.It is within the 24 hour window. Recording and Transcripts / Transcripts -> Nothing in Transcripts. Zero. "No results"Where are my transcripts? How can I access them?  Thanks. 

I’m trying to improve the audio quality in my Zoom meetings, especially when multiple people are speaking at once. Does anyone have tips or recommended settings to reduce background noise and make voices clearer?Thanks in advance!

Please provide an option to restore the classic Home layout where today's calendar was displayed beside the New Meeting, Join, Schedule, Share Screen, and My Notes buttons. The new layout moves the meeting list below the action buttons, making it harder to quickly scan upcoming meetings and reducing the efficiency of the Home screen. It forces you to make the app window larger and take up valuable screen real estate, whereas before I could get the same info on a smaller screen more efficiently.  Thank you!

Hi everyone, Has something changed on Zoom within the last few days?I used to open Zoom and was able to see my meeting on the left of the opening page with the "copy invitation on the right"That has now disappeared ?Thank you all for any guidance you an give, Marcy 

At the church, we have Windows PCs.  The laptop is the host and a desktop is the co-host.  The co-host shares a PowerPoint.  The host views the shared  PowerPoint side by side speaker view at half and half (50% shared content and 50% speaker camera).  However starting just 2-3 weeks ago, the recording MP4 shows more like a 75/25 or 80/20 view.  HOWEVER, at home I have the same scenario, but with a MAC desktop and Laptop and the recording at 50/50 still works as desired.The support BOT now says the only way to get the 50/50 view is to record to cloud versus computer.  I set up cloud recording on the zoom client at the church to show content and speaker side by side on the web portal and will test this in the upcoming service.Why did this change?  Why does recording to computer work on the MAC but not the Windows?  Is this truly the only solution and is it reliable?THANKS

The future belongs to leaders who know themselves. 🧭AI is changing everything about how we work, but the human qualities that make a great leader? Those will never be automated.Zoom is sitting down with Jake Wood - TeamRubicon founder, Groundswell CEO, Marine Corps veteran, and author of Once A Warrior - for a live session on leading with purpose in an AI-driven world.You'll walk away with a clear, actionable framework built on:✅ Self-awareness✅ Real impact✅ Trust & culture✅ Authentic leadership📅 Save my seat → https://zm.me/4vouZrX

Is there anyone else out there that is dissatisfied with this recent change with Transcribe in meetings? Since the host now has to start the transcribe feature in meeting, my users are not happy about it.

I got this notification while the screen became gray. It said “zoom meeting windows are masked to prevent screen capture. disconnect the screen recording to continue” while obs was opened in the background. Does this mean the host is notified when it is opened or turned on? What about using audio recording apps only (no screen recording) will they also be notified?Thanks!

Hi everyone! ZoomMate might not be the right place, but there’s no “Workflow” product community that I can find.I’ve created a 3-step workflow which creates a meeting summary and sends it to a recipient -- a recipient who is neither an attendee nor an invitee.  I’ve created the workflow AND pressed the Deploy button, and the Workflow screen tells me “Workflow saved and deployed. You can enable or disable it anytime in Workflows.”The Workflow is visible in “Created by me”, and not visible in “Deployed by my organization”.Now here’s what’s in my Meeting > Edit view:When I click “Attach workflow to this meeting”, only a list of Zoom-provided example workflows comes up.  My workflow does not appear; here I’m searching for “outlook” (short version: out), and only the Salesforce workflow (with “outcomes” in its description) is shown. How do I make my workflow visible to me?  And if I want others in my organization to use it, how can I get it “truly deployed” at the organization level?  I’

AI-generated translated voice.Dear Product Team, I hope you are doing well. I am an SEO professional from India, and my work involves attending regular online meetings with clients from the United States, Canada, the United Kingdom, Australia, and many other countries. These meetings are an essential part of my job, and I truly appreciate how your platform makes global collaboration possible. However, I would like to share a challenge that I believe millions of professionals around the world face. Many of us possess the technical knowledge, experience, and problem-solving skills needed to work with international clients, but English is not our native language. We can understand English reasonably well, yet speaking fluently during live meetings often becomes stressful. As a result, talented professionals may hesitate to speak, lose confidence, or even be judged based on language rather than their expertise. With the rapid advancement of AI, I believe your platform has an incredible opp

We have approximately 6–10 public-facing Auto Receptionists (ARs). Each has unique business hours, closed hours, and holiday IVR logic.  I'm evaluating whether Default Holiday Groups are the best long-term way to manage holiday call handling. Since each AR has unique holiday behavior, my thought is to create one Holiday Group per AR (or per unique holiday call flow).My understanding of the workflow is:Create a Holiday Group. Add the applicable holidays to the group. Add the target Auto Receptionist to the group. Configure the Holiday Group's call handling (greeting/IVR).Then, in future years, the only maintenance would be adding new holidays to the Holiday Group rather than recreating holiday call handling for each holiday.Is that the intended design?My biggest point of confusion is what actually causes the Holiday Group's holiday call handling to override the Auto Receptionist's own holiday settings. Is simply adding the AR as a target sufficient, or is there another configuration ste

Hello, I am aware that a transcript is automatically created for meetings that are recorded onto the cloud. I accidentally recorded my last meeting to my laptop and there is no trancript. Is there a way to get a transcript from this? And is there a reason we don't get a transcript when recording to our device?

opened zoom for a meeting on Friday but the meeting would only appear as a miniwindow in the zoom spot on the task bar.  I had to keep my finger on it to keep it open.  I could hear the meeting and everyone could see me as usual.  Usually clicking such a window opens it up but no.   I downloaded zoom workplace several times to no avail and even closed down the whole computer and started over.  No.  I tested it out several times later that day with friends setting up meetings.  Still the same.  Any ideas anyone?  I have another meeting on Monday evening and am quite worried.  Thanks

I started the Zoom meeting, I shared my screen with the layout where the content is behind me. I recorded local to my computer. When I play the video, it shows the content and me side-by-side with myself extremely small (more like fully content and myself barely visible on the side).When I did this in a previous Zoom meeting. It recorded exactly the way I was presented during the meeting. Why/How did the layout change for the recording of the current meeting, and is there a way to fix it? (I have the option for "keeping unconverted recording files for troubleshooting" on)Thank you for any help

Description of the issue:When managing a recurring meeting, I often need to change the date or time for a specific occurrence.Previously, if I edited a specific occurrence and later changed the meeting time for the entire recurring meeting series, the individual occurrence that was already modified remained untouched.However, currently, when I update the time for the entire series, it overwrites the specific occurrence that was edited individually, resetting my custom changes.Question:Could you please clarify if this is a known bug, or is this an intended specification change moving forward?Any insights or workarounds would be greatly appreciated.Thank you.

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is  a disgrace!!!The chat icon being moved from central settings?????The raised hand feature removed from reactions ????What Idiot is in charge of this continued stupidity???What idiot has created a system that does not listen to its customers ???I await a sensible response 

I trimmed a Zoom meeting down to 13 mins, but I thought I was deleting the 13-minute section. Is there a way to get back the full meeting? Please help!!

Hello Support community team; I escalated ticket #TS2221540. But this ticket is only Trouble shooting. From Support agent, my request should ask to this community.Because this is ZVA’s development or make call center by using ZVA’s voice agent. I think the following 5 step's Scenario.(Now Widget menu is Blank) 1. Customer call test help desk#(050-xxxx-xxxx).2.If customer wants to Japanese, Push 1.If customer wants to in English , Push 2.3.Hearing customer situation.4.If need, ZVA's Voice agent ask to customer for catch up detail.5.If ZVA's agent understands, he or she suggests accurate solution.6.If above's suggestion's does not fixed, Voice agent ask to customer name and mobile number.7.Can we receive from step 3 to 6 conversation's story by e-mail?8. Form improvement of speech accuracy, I'd like to manage knowledge base, add too, and Intent function.(But I'm not sure their steps)Would you mind sharing above step by step in detail by April 2nd?(I'm beginner ZVA)I appreciate your dedic