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At the end of last year, direct messages would have their own tab in the chat. I switched to running my classes in zoom because I liked that feature. Upon my return to school this year, that feature was gone. I really liked it because my direct chats get lost in the shuffle of all other messages and I am missing student chats. Is there a way to get that back or maybe a setting that I need to make for this to happen again?Thank you 

Hello, can anyone tell me how my zoom participants can share their photos that they have on their computer or phone?  I tried doing so myself and the picture comes up but it is small.  Is there a way to share a photo to the chat box?

When I create a new whiteboard the icon for uploading documents is missing. 

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how do i play music during zoom meetings?

I have forgotten how to allow members to opt back in because it’s been several years since I needed the steps.  If I remember correctly, the member has to send a text to a predetermined number.  Are the steps the same, and where do I find the predetermined text number?  Thank you.  Jackie 

 The aspect ratio for my camera is off, but only in zoom. Teams works fine. Other apps that access my camera work fine.I have tried selecting “Original ratio” and it adds black bars to both sides of the image and squishes it. Without “original ratio” the camera is “zoomed in” vertically, but obviously squished.The “HD” selection feels like it should fix it, but that does nothing as far as I can tell.Any recommendations appreciated.  Normal Camera Program:Normal camera program. Notice round PB cup top right.Zoom without original ratio. Notice oblong circular PB cup top ​​​​​right.

Hi, thanks for taking my question. For the life of me, I can't figure out how to have the control toolbar always on the host's primary laptop screen and not on the extended monitor screen. I don't want my in-house audience to see how many participants or any of the control features. I want to manage zoom independently on my primary screen. Any guidance would be appreciated. Italian Genealogy GroupPicture Example

Recently,I was invited on here.with government program with Zeus atlas.i thought they own this app and program,is only today I signed in with my business email,than I realized it as pay In to virtual event am shock

I have the page of advice telling me how to convert a meeting to a webinar however when I view the meeting the only buttons to the right are start, edit and delete. There is no option to convert on any of my meetings. Does this mean that I cant convert? Thanks.  

hello, I am using the zoom mac client application and it will not keep me logged in, every time the application quits i get logged out and have to re-log in. Here is a 1 minute video of the issue, it is 100% reproducible:https://www.loom.com/share/fbb561eaac87425a900f6dc3cd25f3d4Steps:1) open the zoom mac app2) login with google credential2.a) 'keep me signed in' option checked3) verify that I stay logged in through quitting and reopening zoom4) quit zoom5) open a link to a meeting5.a) this launches the zoom mac appRESULT --> will open meeting without using the logged in userEXPECTED --> should open meeting with logged in use

During my last zoom meeting, I experienced intermittent pausing. I generally use my laptop, which has been working for years.What is causing this?

Somehow, every meeting (scheduled or unscheduled) is automatically being recorded to the Cloud -- and I want to turn that feature OFF. I can't figure out how to do it. Help! EDIT: I finally figured it out under PERSONAL ROOM!

When I join or host a zoom meeting zoom does not use my headphones or headset but rather uses the laptop's audio. OS: macOS 10.15.7 Zoom: 5.8.1Permissions: Zoom has be granted all permissions in system settings security.System audio settings: The headsetInput "OpenComm by AfterShokz" Type BluetoothOutput "OpenComm by AfterShokz" Type BluetoothThe headset audio works for all system audio including other meeting software. Zoom preferences/ audio settings: Speaker: "OpenComm by AfterShokz" (also tried same as system)Microphone: "OpenComm by AfterShokz" When I use the audio test, and when I am in an actual meeting, the laptop speakers are used rather than the headset.I have no way of known which mic is being used by zoom, the headset or the built-in mic. (Both "work"); H

Hello, I recently bought a new Dell G15. I play weekly Dungeons and Dragons via Zoom where the host shares music with us. I can hear everyone speaking, but cannot hear the music. Everyone else can hear the music perfectly. I can only hear their voices. Someone other than host tried sharing music. Everyone else could hear it except me. I can hear my friends voices perfectly fine. It is as though some setting is automatically muting the music. This happens when I use the base speakers and microphone on the laptop, or when I use a Snowball external microphone and headphones, or when I use airpods. Any combination of base system, headphones, external microphone, I can hear my friends' voices but cannot hear the music.  Yes, I have made sure to select the correct output speaker and input headphones, in both desktop client settings and in the actual meetings. No combination of selected speaker (Speakers Realtek Audio, Same as System Speakers Real

Hi, I need to integrate zoom appointments onto my apple calendar. I do not use google products.

I’ve received notification from zoom for permission to a video.  I’ve never had to grant permission when I provide the link with the password.  The link and password will not allow access to the video.  Any suggestions?

We are using Zoom Phone SMS for ongoing group text communications that include multiple staff members (2 internal Zoom numbers & 1 Google Voice number) and clients (typically 1–2 external numbers). Most threads contain 4–5 total participants.We are consistently experiencing duplicate inbound messages within Zoom Phone group SMS threads. The duplicates appear only within Zoom — not on the clients’ devices or on our personal mobile devices.To test, we ran a controlled experiment using: Two Zoom Phone numbers One Android device One iPhone When messages were sent within the group thread: The personal mobile devices did not receive duplicates. Zoom Phone was the only platform displaying duplicate messages. This suggests the duplication is occurring within Zoom Phone rather than from the carrier or external devices.Has anyone encou

Hi -- I'm wondering if there is a character limit in the chat box?  Some times I have around 800 characters in a passage I need to share with my group and a message appears saying 'message is too long".   Thanks

For some reason I can’t share my screen even if I am host and also I am on a Malden public schools oh yeah it is a Chromebook PLS HELP😭

During Covid, I built an assistive device which the device being used for Zoom meetings sees as a keyboard.It has buttons on it that allow for very quick and easy access to two functions, Mic Mute, and Raising your Hand. It works very well on Windows, though I have not had a user using Mac to test it on that platform.I inquired about this first question in 2021 or so, and I was told it was actually being worked on. I understand why keyboard shortcuts for toggling Mute and the Hand are used, as the user most of the time can see the indicators on screen. Assistive devices, though would work so much better if there was separate keys for Muting, and Unmuting, as well as Raising the hand, and Lowering the hand. I would never suggest removing the current keys, but perhaps keys that perform these functions could be added? Could that be possible?Another question I have has to do with mobile devices, which more and more are being used with keyboards. I feel that i

I find the live transcipt feature very useful during our calls. I don't usually make an audio recording of calls. But when the conversation is finished, I usually have to wait until everybody has signed out and then shuffle about to find the transcript,  then open it, then view it in folder and then save it in a relevant directory on my computer.  If I exit the call myself as the host, there does not seem to be way to find the transcript.  My method seems clumsy and wasteful. Is there a better/faster way to do this and can I do it after the call is completed.  TIA GB

We are a small non-profit with a Zoom Pro account that we share amongst different people.  That is, we have a number of different meetings all owned by the same Zoom account, but  different people run them and all those people have a need to log into Zoom using our one Zoom Pro account in order to run the meeting as Host..    Let's say that the one Zoom account is "***********" and note that one person only can log into that email. Today, for the first time, someone got the message, "We detected an unusual sign-in from a device or location you don't usually use. If this was you, enter the code below to sign in to Zoom"  and, of course, Zoom sent the code to *********** but the person running the meeting was not the person who has access to the email! You see the problem.  How can w

 HiRunning MacPro here and trying to output audio to a different sound device.  I have several aggregate devices that I set up for different scenarios.  The are all hosted by the same 32ch interface.  This particular set up is supposed to take audio out on ch 15-16 but instead, It keeps playing it on channels 1 & 2.    Is it because Zoom does not recognize aggregate devices?  It plays it on first two channels of the default interface even though in preferences is chosen an aggregate device. I hope you understand what am saying 🙂 Any ideas? Thanks 🙂   

How do I download a meeting chat after the meeting has ended and session closed?