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September 4, 2026
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Audio

  • September 4, 2026
  • 3 replies
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I have a virtual meeting coming up but am not familiar with Zoom.  I am hard of hearing and have cochlear implants.  I have a device to stream through the processors that I can plug into the computer.  How do I set the sound settings in the meeting for that?  Is there any way to practice to make sure it works?  

    Best answer by Don.z

    Hello, ​@lauraluv! I apologize for the delayed response and for not seeing this sooner.

    Yes, you can test this ahead of time. Since you’re using a streaming device with your cochlear implants, I’d definitely recommend testing it before the actual meeting.

    First, make sure your computer recognizes the streaming device as an audio output, similar to headphones or speakers.

    Once it’s plugged in:

    • Open the Zoom desktop app.
    • Go to Settings > Audio.
    • Under Speaker, select your streaming device.
    • Click Test speaker to make sure you can hear the test sound through your processors.

    You can also test your microphone under Microphone.

    For a full practice run, you can use Zoom’s test meeting to make sure everything works before the meeting.

    3 replies

    Don.zAnswer
    Community Manager
    September 9, 2026

    Hello, ​@lauraluv! I apologize for the delayed response and for not seeing this sooner.

    Yes, you can test this ahead of time. Since you’re using a streaming device with your cochlear implants, I’d definitely recommend testing it before the actual meeting.

    First, make sure your computer recognizes the streaming device as an audio output, similar to headphones or speakers.

    Once it’s plugged in:

    • Open the Zoom desktop app.
    • Go to Settings > Audio.
    • Under Speaker, select your streaming device.
    • Click Test speaker to make sure you can hear the test sound through your processors.

    You can also test your microphone under Microphone.

    For a full practice run, you can use Zoom’s test meeting to make sure everything works before the meeting.

    Community Manager
    September 16, 2026

    Hello, ​@lauraluv! Just checking back in to see if you were able to go through my response. Hopefully, it helped answer your concern.

    If it did, you can mark it as the best answer for reference to others who might run into the same issue. And if you’re still unsure about anything, just let me know!

    Community Manager
    September 22, 2026

    Hello, ​@lauraluv! Since I haven’t heard back from you regarding my previous response, I’ll go ahead and mark it as the solution for now. Hopefully, this helped address your question! If there’s anything else you’d like us to look into, feel free to reach out anytime.