Explorer

Question

Email footer in Scheduler meeting confirmation and reminder emails

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I don’t know if anyone can help with this, but within Scheduler it’s possible to hide an email address so that when someone has made a booking through the booking page, the email generated shows the name of the person sending but return email address is “scheduler-noreply@zoom.us”

However, there is a footer at the bottom of the Scheduler-generated email which says “You are receiving this email because you have an event scheduled with...” and this footer includes the full email address of the person whose booking page has been used.

In my organisation for branding purposes we need to not show the email domain at all. Does anyone know if there’s a way to remove the footer?

I

Is-scheduler

Employee

@Joe Dixon Sorry for the trouble, but now scheduler doesn’t support this yet. Really appreciate your feedback, I already report to the scheduler PM and scheduler will add it.

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A

aiannone

Newcomer

@Is-scheduler Can you please confirm when this footer was rolled out, and if it has been added to a roadmap for adding customization to this footer? Like Joe, for my organization we do not want to display the hosts email address when our customer schedules a call we want to keep our customers within the CRM and not in indvidual inboxes. This is why we purposely use the no-reply email option.

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I

Is-scheduler

Employee

@aiannone This change was rolled out on June 16, 2026, US time. @Joe Dixon Scheduler will remove the email in email footer ASAP, probably this weekend. Sorry for the trouble brought to you.

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J

Joe DixonAuthor

Explorer

Thanks @Is-scheduler - please keep us updated.

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I

Is-scheduler

Employee

@Joe Dixon I checked the progress, this fix failed to catch this release window, so the fix time should be on August 30th, 2026, US time. Will update to you once it’s released.

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I

Is-scheduler

Employee

@aiannone @Joe Dixon This issue has already been fixed now.

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M

Mohtashim Mobin

New Member

I just got a license for zoom scheduler, and i am seeing footer below

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I

Is-scheduler

Employee

@Mohtashim Mobin Any thing wrong with this footer，could you explain in details?

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O

OliverBennett

Newcomer

If you’re seeing the same footer shown in the screenshot, it looks like the earlier fix might not apply consistently to newer accounts or licenses. The employee response says the issue was fixed 20 days ago, so I’d first check whether the Scheduler account has received the latest update. If the email address still appears, it would be useful to confirm whether this happens on newly created booking pages as well as existing ones.

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