Products

My camera is blurry. How can I correct this? 

TRYING TO REMOVE A CONTACT IN MY PERSONAL CONTACTS. KEEPS SAYING TO HOVER OVER CONTACT AND CLICK THE 3 DOTS THEN DELETE . I DO NOT HAVE A DELETE OPTION OR EDIT OPTION ANYWHERE! HELP!

Active un plan de trabajo PRO, el cual no se activa, no puedo poder reuniones más de 40 min 

No text available

How do I change this effect on the camera? I don't want it to follow me or zoom in/out. I need the camera to stay still and focus on what I want. Thank you!

Has anyone else experienced the ‘invite’ button no longer showing under the Participant option when in zoom meeting?

I thought this would be of interest to the community.  Use Case = Test your Zoom Room video conference endpoints (Poly/HP, Neat,etc) with an overnight call for quality assurance purposes.  AKA capture network changes, power outages, codecs not responding, etc.  I wrote this in Powershell but you can export to Python. 

Referring to the following community chat, I understand that I need to change the caller on line one. However, on the Zoom portal, line one is greyed out, so I am not able to change the caller ID. How can I undo that? https://community.zoom.com/t5/Zoom-Phone-System/Outgoing-Caller-ID-from-Yealink-Phone/m-p/192534

I found this thread and it has many examples of users experiencing the same across different OS's and hardware. https://www.reddit.com/r/Zoom/comments/g0vavu/zoom_keeps_crashing_my_wifi_network/   Same thing for me, most meetings I drop off every few minutes and my whole wifi connection drops as well. Can't use chrome or slack, totally offline. It's happened dozens of times and I NEVER drop a connection otherwise. Only in Zoom meetings. I would love to get a solution to this or some understanding of what's happening.   Thanks so much!

When adding the iframe code to our website (Squarespace) it appears fine on desktop but doesn't seem to be mobile-friendly. It doesn't stack like it's supposed to on mobile. So all you see as a user is monthly view calendar and when you click on a date it doesn't dropdown/pull up the times to choose from. They stay to the right - off of the mobile view and you can't scroll to the right to see them. Shouldn't the iframe option work on mobile  just like it does if you were to click the Zoom Scheduler link on mobile?

I am about ready to scream. During meetings, I regularly get two pop-ups and I see no way to get it to stop.  I am on a Mac running the latest OS and client updates. The first pop-up happens periodically throughout meetings, even appearing on shared screens.”Turn On Reactions: Zoom.us has turned off Reaction effects….” Yet, I have reactions enabled, including gestures.  All I can do is close the pop-up…which reappears shortly thereafter. The second one nags me whenever I am sharing my screen.  It also pops up on the share sometimes, other times on my non-shared screen. ”’zoom.us’ is Accessing your screen” When I tap that one, it opens a Mac OS system settings screen where Zoom is already selected as being allowed.  Again…can’t get rid of it more than a coupla minutes and everything appears to be enabled. Any ideas how to get these to stop?!

When a user calls another user, all we see if company name or on computer we will see the CEOs name because she has Main number in her contact information.  Where would we go to set this up properly?  Or is this just what they have?

I have tried to book multiple meetings to set up my IVR phone I have one of three numbers set up and I need to do the other two. I have submitted tickets but don't know how to get back to them to respond to them and after waiting on chat for over half an hour they send me to a link that does nothing so they can end the chat with me. If I thought I was going to have to work with them long term I would cancel my subscription but hopefully once set up and it s a set and forget. I need help to finish this off happy to pay hourly rate please help me if you know what your doing with IVR phone set up?

The goal is to have a phone number that goes directly to an individual phone with no menu or intermediate step by the caller.  Outgoing calls work fine but incoming calls do not come in.  There is no notification of an incoming call, nothing in the Zoom call logs and the dialing phone shows "Unable to connect".  Currently have the number set up with what I think should redirect straight to another line.   Line A is configured to use the Main Auto Receptionist and Line B is set to take the calls (Business Hours: 24/7, Greeting Prompt: Disabled, Route to User: "Line B" - Ext 800). This post outlines a lot of what I did (https://community.zoom.com/t5/Zoom-Phone-System/Removing-Extension-from-my-Zoom-Phone-Number/m-p/52958) but the options are a bit different now so I'm probably missing something.  Any help is greatly appreciated. 

I have a dual monitor setup with one screen rotated 90 degrees into portrait mode. When I share a screen from Zoom, using the PipeWire mode and xdg-portal-desktop-wlr (I'm on linux with the sway display manager), then the shared view is rotated (or unrotated, I guess, depending on perspective). Basically the shared view is incorrect and shows a rotated view. PipeWire broadcasts buffer information about transformations since this PR: https://gitlab.freedesktop.org/pipewire/pipewire/-/merge_requests/1423. So the Zoom app should be able to handle this. OBS-studio, for instance, handles this gracefully and provides the correct screen shared view when used with PipeWire. Here's a link to how grim, a screenshot tool, handles this transformation information: https://gitlab.freedesktop.org/emersion/grim/-/blob/master/output-layout.c?ref_type=heads I hope that's helpful. I'm on version 6.3.11 of Zoom.

Hi everyone, i wanted to clarify if the time zone for London will automatically change from GMT to BST end of March in Zoom? I have meetings scheduled in April and do i need to manually adjust the timings an hour earlier to match BST? Thanks your prompt reply is appreciated!

someone knows how I can know who was the first to raise their hand, who was the second and so on consecutively. Try to understand it but always the people who already have their hands raised move almost randomly

I’m using an iPad Pro for my zoom meeting but The sound of the video or audio on the website is very low when I do shared screen. The participate in the zoom can hear it clearly but I can’t. How can I fix it ? 

Hey Everyone! We want to know if there are ways to track if our managers are listening to call recordings made by juniors. The managers should be auditing the calls for quality and our Compliance team monitors the managers to ensure they are doing their checks.  I checked the admin activity logs but cannot see if people are playing the recordings in the Zoom Phone logs sections. We don't want our managers to be able to download /delete the recordings; I know if they download the recordings we can create a trail but we would like to not consider this as a solution.  If anyone has a solution let me know. Or is this something we would need Zoom Contact Center for....

Hi Zoom, Disabling cloud recording downloads at the account level will reflect all users? Thanks,Moorthy S

Id like to keep the zoom gallery visible at all times.  The gallery disappears when i share a PPT presentation.  I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are using the POLYMER super screen and I'd like the fixed gallery to be shown across the bottom of the screen. Thanks.

I help run a Zoom support group for people with an autoimmune disease. The Zoom account was set up by a national organization and is one of several groups. Other facilitators for this group have access to registration and attendance lists via a menu on the left side of the screen that shows up either on the home or meetings page (I forget which). No such menu shows up on my screen, and the national organization IT says it's a Zoom issue. I have the latest version of Zoom. What do I do to get what is I guess an administrative menu?

Hi I'm using Outlook and Zoom is integrated with it (meaning that Zoom meeting is added automatically when creating a new meeting).Zoom App doesn't get updated when changing or deleting meetings.when I edit a meeting (changing the time or day), Zoom adds a new URL making the old one irrelevant.in the Zoom App, it appears as 2 meetings (original and new).when I delete a meeting it still appears in the Zoom App. how do I solve it?  

HiOur webinar setting is set up to create an campaign and Add registrants as Campaign Members and create a lead, but this is not working as expected and we cant find the issue. Campaign is createdZoom webinar is createdzoom webinar registrants is created Do any of you have experience the same issue?

Lately my Zoom has been working very poorly. All meeting attendees, including myself sometimes, appear as purple screens. When the video finally loads, the screen pauses every 5 seconds. When I try to change the layout, my entire screen freezes. What's even worse is that as soon as I try sharing my screen, my entire screen freezes and the whole device shuts down. This is terrible especially when this happens during important client meetings. This has happened so many times in the past 2-3 weeks ever since I updated my iOS and the Zoom version. The audio works perfectly fine, but it's as if the video is so heavy even though I still have so much space in this fairly new device.  My Macbook Air (2022) was purchased in late 2023 and the iOS version is Sequoia 15.3.2. I am using Zoom 6.4.3 version. I still have 166 GB of space available on this device. My wifi is fast, G**gle Meets and Facetime works like normal. It's really just the Zoom application. I have tried uninstallin