Zapier Integration

Hi,

I’m reaching out regarding an issue we’re experiencing with the Zoom App integration in Zapier, specifically with the 'New Meeting Summary' trigger.

The goal of the automation is to extract meeting summaries generated by Zoom. However, the connection has been quite unstable—it works intermittently, and we’re unable to identify a consistent pattern. Below is the error message which is coming up:

Unable to pull meeting summaries
Please reload the page. If the issue persists, troubleshoot error or contact support.
Error code: Error while retrieving: The app returned "entity not exist".

I've already tried troubleshooting on the Zapier side by reconnecting the existing app connection and setting up a new one, but the issue persists.

I’ve also contacted the Zapier support team, but I was wondering if you might have any insights into why this might be happening or if this is a known issue.

Looking forward to your guidance.

Best regards,
Jacques.