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Hi! I tried searching for something on-point but I can't find my situation through search here. Problem: In the last few days, I cannot accept or place a Zoom Phone call on any device (iOS, Polycom desk phone). This is new. When I answer the phone, or when I try to place a call, I get the same message: "We are unable to complete your call due to restrictions set by your administrator." I am the only administrator and I have not set any restrictions, and checking the usual suspects isn't revealing anything that appears misconfigured.  Anyone have any advice on this problem?

I hope for any help. My Zoom account has been restricted "permanently" due to the violation of the Terms of Service and Acceptable Use Guidelines, which I did not have personal knowledge of. Upon checking the history of my computer use, I found that my trusted friend was using my Account to join unwanted activities. Now, because I am using Zoom in school and work, I am struggling to access my account. I can only access Zoom via the web version, not in the app. If necessary, I am willing to pay any applicable fines or take additional steps to rectify this situation and restore access to my Zoom account. I am committed to ensuring that such an incident does not occur again and will take all necessary precautions to maintain compliance moving forward.

Hello everyone.I hope you all are doing well. My university provided me with a business Zoom account. Everything seems to be in order, but I noticed that the recording button is missing. Is it possible that my university has intentionally hidden this button?I would greatly appreciate your time and consideration in addressing this issue.Thank you.       

I work for a charity organisation which hosts monthly webinars. Our attendee audience is usually around the 300 mark. Recently, our admin people changed our Zoom license (I'm not quite sure why). The current state of our organisation's Zoom licenses is as follows: Zoom Workplace Pro                              1 available, 9 usedZoom Webinars - 500 attendees       0 available, 1 used There are 3 of us who host webinars in rotation. Am I correct in assuming.....1. The person to whom the '500 attendees' license is assigned will definitely be able to continue to host webinars?2. The other two of us will need to purchase additional '500 attendees' licenses?  ie. the license is for an individual not for the whole organisation? Many thanks,Simon

Hello Team Zoom, I bought a new Samsung Andriod tablet on the 30th March. Very expensive device.  ZOOM worked fine until May.  I went to China to deliver lectures...not using ZOOM.  This week I needed ZOOM again and it does not work. It does the SSO login and instead of automatically launching the app, it just stops. I press the Launch ZOOM button on the webscreen and NOTHING. Absolutely nothing. I am exhausted.  I have: 1. Cleared the cache on Chrome2. Installed and tried to use Microsoft Edge instead3. Uninstalled and reinstalled the apps.4. Did a Factory Reset SEVERAL times in the last 16 hours (including at least twice this morning). Still the same problem.  On my old SAMSUNG Android tablet it works

I recorded a zoom meeting just by clicking on the link provided. It was opened on the browser not via the app. I didn't sign in. After the meeting ends, I close the laptop. Today I opened it and tried to retrieve the video but can't find it anywhere not in documents not in downloads. The only thing I found in Downlaods is a link type Application. 

Is there a way to set up an iphone to auto dial into a zoom meeting without having to also enter the passcode? For example, if someone is driving, can they just click a link that will get them into the call without having to enter a password and meeting code too?  I was told you can program the numbers so you only have to click once on the link and it will auto dial everything for you.  Thanks for any insight you can give me.

I am loosing my ****.  I cannot get this to show up properly when I record my video.  This is for a course and I am so very frustrated right now with this

Recently installed Zoom Rooms. When I enter the activation code for the room I created, it says Zoom Rooms needs to be upgraded. IT personal said there is no Firewall that would prevent from upgrading. Just wanted to see if anyone has experience this and what they did to solve the issue.  

I use Acuity for my scheduling and it is integrated with Zoom.  While the appointment shows up on my google calendar and acuity calendar, when I open up Zoom it says I have no meetings.  It also gave me a message that I had to connect my calendar, which is weird b/c this used to work fine, and then it made me create a Zoom mail account.  When I then tried to also link my google calendar, (thinking this might help), it said it was not available.  I have no idea what to do.   I am using Zoom workplace.  Any support here would be gratefully appreciated.  

I organized a webinar with a co-host, but I was registered as a regular attendee and wanted to post in the chat. However, I was only able to send messages to the "Hosts and presenters" chat. Some of the other attendees posted to the same chat, while others posted to the "Everyone" chat. What could be the reason for this? Did I configure something incorrectly in the settings?

Does anyone know how to retrieve a chat conversation from a zoom meeting earlier today?

Hi Zoom Community, I’ve been facing an issue during Zoom meetings where my audio intermittently cuts out, making it difficult to communicate. It happens randomly, whether I’m speaking or listening, and doesn’t seem to be tied to my internet connection as my video remains stable. I’ve tried troubleshooting by restarting Zoom, checking my microphone settings, and updating the app, but the problem continues. Has anyone else experienced this issue, or does anyone have suggestions on how to fix it? I’d appreciate any help!Thanks in advance!

Hi, I Always stuck during navigation between rooms and main session for 2-3 mins. I'm in the meeting is in guest session, I have fast internet. Can somebody help?

When using the link provided in Zoom scheduler, it takes you to the page, allows you to select the booking page of choice, but once clicked pulsing gray blocks where the time blocks should populate and the 'spinning' thinking wheel is all that shows.  After a few minutes it will show a simple error message with no explanation as to why the page did not fully load.  Greatly appreciated if anyone has a solution or can relate to having a similar problem.  

I recently started using Zoom for my video calls. I have Zoom integrated with Zoho CRM and create the meeting from the CRM. I have SPF and DKIM set for Zoho but the meeting invites are going into SPAM folders. I was previously using Zoho Meeting and never had an issue with meeting invites going into SPAM. Do I need to do a DNS verification for Zoom?

I am using Firefox. When I used to click on a Zoom link, I would get a dialog box that looked like this: ------------------------------------Allow https://us04web.zoom.us to open the zoomus link with zoom.us?Choose a different application.[] Always allow https://us04web.zoom.us to open zoomus links                   [Cancel]       [Open Link]------------------------------------ However, I made the mistake of choosing "Choose a different application" and picking Firefox, which did not work at all. Now, I get the following dialog box: ------------------------------------Allow

Hello,We're currently experiencing difficulties with Zoom Workplace integration in our MS Teams rooms.While we can and often do use Zoom successfully for certain meetings, there are specific scenarios where we're unable to configure or join Zoom meetings properly.Below is an overview of our setup:Dell Optiplex 7000 PCPoly GC8 tabletPoly Studio audio and video system"Third-party meetings (Zoom)" enabled in Microsoft Teams Rooms settingsHere are the scenarios where we encounter issues:1. Joining a meeting directly from the meeting room:The Zoo

My video is not working on the zoom application, I am on a lenovo yoga running windows 11 with the latest zoom workplace application downloaded. My windows 11 os is up to date and my drivers are up to date. The Zoom application does have access to video in my privacy selection. My camera is working, I am able to use my camera with google meets and with zoom via my chrome browser. I have tried to uninstall and reinstall the application and I receive the same result. I also receive a message that pops up and says " Virtual Background is Still Loading, Start Video Anyway?" This message also pops up after I have removed the background, which is a an image, to not having an image at all. Not sure what else to do here. 

He grabado una reunión en la nube. Nunca me llegó ningún link, en mi cuenta no aparece, y la otra persona tampoco recibió nada. ¿Como puedo encontrarlo? Es muy importante!!!! Sé que grabé, saltó el mensaje, pero nunca aparecióGracias

How do I allow zoom to access my outlook calendar but NOT MY EMAIL.  I don't know how my email was hijacked but it doesnt' need to go in to Zoom.  I want calendar accessible NOT EMAIL 

I have a basic ZOOM account and all of sudden I'm unable to log in unless I use an authentication app ( I don't even know which app!) or a back up code. I've already used (2) of the back up codes provided but I can't use one every single time I need to sign in. This is frustrating because there is no security option to change this. Can any one tell me which app I'm supposed to be using? Did Zoom just do this is to basic users?  Thanks!

Hello Zoom Community,I recently updated to the latest version of Zoom Workplace v6.4.0 software and noticed that it is using an End-of-Life (EOL) version of the OpenSSL library, specifically v3.1.7. Given the importance of maintaining up-to-date security protocols, I am concerned about the potential vulnerabilities associated with using an outdated library.Could anyone provide information on whether Zoom has plans to address this issue in upcoming updates? Is there a timeline for when a fix might be implemented?The affected paths are:c:\program files\zoom\bin\libcrypto-3-zm.dllc:\program files\zoom\bin\libssl-3-zm.dllc:\users\user\appdata\roaming\zoom\bin\libcrypto-3-zm.dllc:\users\user\appdata\roaming\zoom\bin\libssl-3-zm.dll

we use outlook and i always on behalf of my boss to set up meeting, but my boss can't use AI companion if i don't join in the meeting. some meetings are confidencial that i won't take part in, my boss can't use Ai, it's very inconvient for us

User from the Unied States is able to join the meeting hosted in Taiwan. Her screen showed Error Code 1142.  I checked “approved or blocked entry for users from specific countries/regions” settings, but it cannot help.  How can I fix the problem?