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Newcomer
Jul 3, 2025 6:31 AM UTC
Solved

Problems with webinar chat

I organized a webinar with a co-host, but I was registered as a regular attendee and wanted to post in the chat. However, I was only able to send messages to the "Hosts and presenters" chat. Some of the other attendees posted to the same chat, while others posted to the "Everyone" chat. What could be the reason for this? Did I configure something incorrectly in the settings?

    MGSR
    MGSRAnswer
    Community Manager
    Jul 3, 2025 3:20 PM UTC

    Hello @gesundheitscode, 

    Welcome to the Zoom Community! We're happy to have you here!

    It's likely you joined using the attendee link, not the host or panelist link. As the organizer, you will receive a special host link in the confirmation email or through your Zoom account. If you accidentally join via the attendee link, Zoom won’t recognize your host privileges.

    Let us know if this helps or if you need further assistance.

     

     

    3 replies

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    Jul 3, 2025 3:20 PM UTC

    Hello @gesundheitscode, 

    Welcome to the Zoom Community! We're happy to have you here!

    It's likely you joined using the attendee link, not the host or panelist link. As the organizer, you will receive a special host link in the confirmation email or through your Zoom account. If you accidentally join via the attendee link, Zoom won’t recognize your host privileges.

    Let us know if this helps or if you need further assistance.

     

     

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    MGSR
    Community Manager
    Community Manager
    Jul 10, 2025 4:10 PM UTC

    Hi @gesundheitscode!

    Did you see the previous response?
    If it has resolved your inquiry, please press Accept as Solution.

    If you need further assistance, please let us know.

    Have a great day!

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    MGSR
    Community Manager
    Community Manager
    Jul 17, 2025 9:58 PM UTC

    Hi @gesundheitscode!

    Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

    If you need further assistance, please let us know.

    Have a fantastic day!

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