Products

Hello All,Do we have any type certification exam available in zoom?specially for zoom phone system and contact centre. 

During Zoom meetings my voice is heard fine both through the computer microphone and the headset microphone. I am trying to send Morse Code which is a series of dots and dashes ( a dot is a short tone and a dash is a longer tone. The tones are approximately 700HZ in frequency.) Zoom does not recognize these tones with either microphone. These tones were recognized on my older computer using  Zoom. 

When using chromecast to cast a webinar to a TV... How do you cast the audio with the video? In every instance I know of the audio only plays from the casting device and not through the TV speakers... 

I was recently in a meeting which was hosted by someone else which ended suddenly. I then saw the message "This free meeting has ended". Previously I have always see a message warning me that the meeting will end soon eg 10 minutes, 5 minutes. Just curious if anyone else experienced a basic (free) meeting ending without warnings? Thanks 

I tried both Cisco ATA-191 and Grandstream HT-802 ATAs -- neither worked, and both are in the supported devices droplist. I'm trying to convert a phone in our lift to allow calls (for elevator inspection). The analog phone line connects to the ATA and the ATA shows "NET" and allows logging in with a webpage, so it's online.  Any suggestions would be appreciated.

I teach Pilates on Zoom and I send the clips to my participants. Up until this Friday they have been able to open the clips and do the class on their iPads. Friday that changed and they are no longer able to access the clip on their iPad. Has anyone else experienced this same problem? This is a major problem for me. 

i did share video with participants for a long time. after update, all of a sudden, no one can listen to my video i shared. 

 줌 자동연장 취소및 환불요청합니다. 메일 배달 하위 시스템 <***********>2023. 3. 2. 오후 5:46 (8일 전)      나에게             community-mail.zoom.com 도메인을 찾지 못하여 *********** 주소로 메일을 전송하지 못했습니다. 오타나 불필요한 공백이 있는지 확인한 후 다시 시도하세요.응답은 다음과 같습니다.DNS 오류: community-mail.zoom.com 의 DNS 유형 'mx' 조회가 코드 NOERROR DNS 유형 'mx' 조회 에 관련 답변이 없는 community-mail.zoom.com 응답했습니다. community-mail.zoom.com 의 DNS 유형 'aaaa' 조회가 코드 NOERROR DNS 유형 'aaaa' 조회 로 응답했습니다. community-mail.zoom.com 관련 답변 이 없습니다. community-mail.zoom.com 의 DNS 유형 'a' 조회가 코드 NOERROR DNS 유형 'a' 조회 로 응답했습니다. community-mail.zoom.com 관련 답변 이 없습니다.---------- 전달된 메시지 ----------보낸 사람: "이재룡" <***********>받는 사람: Zoom 커뮤니티 <***********.com>참조: 숨은 참조: 날짜: 2년 2023월 17일 목요일 46:02:0900 +2023제목: Re:<>제품자동연장계약 및 요청(Zoom 커뮤니티 구독 업데이트)----- 메시지가 잘렸습니다----- 

Seeing a bug in Linux where I'm unable to pin meeting participants as a cohost. When I mouse-hover on the "Pin" option in the right-click menu on the meeting pane, I see a tooltip: "Pinning is currently unavailable due to the high number of meeting participants." This is happening in meetings with less than 20 people. Seems like a bug!

I cannot find the recording for my user, but the reports show the recording of 21.23 GB.

I'm using Zoom on my desktop with Windows 11. People always have a hard time hearing me and I feel like I'm yelling. My microphone settings have the level at max and I have the volume up high to be able to hear them although not at max in the toolbar settings. How do I rectify so the outgoing volume is increased?

Bonjour,Je n'arrive plus à me connecter sur mon compte ZOOM depuis qu'il a été piraté. Le problème c'est lorsque je me connecte sur mon compte, il me demande de m'authentifier une deuxième fois alors que je n'ai jamais paramétré ainsi et donc je ne peux me connecter.J'ai déjà demandé de l'aide à ZOOM mais pas de réponse jusqu'à ce jour.Pouvez-vous m'aider à désactiver le double authentification ?Vous pouvez me répondre sur mon mail : ***********Merci

Hi everyone,  As a host on a meeting, I cannot share either sound or the advanced setting "share computer audio". It seems like there much be an issue with screen sharing settings? It's completely greyed out and unable to be clicked. 

Today I planned a new meeting and then I wanted, as usual, copy the link and send an Email from my GMail-Account. New: the link to the meeting isnt shown any more?? I can´t copy it out?Sorry, that is a nogo! I am obvisously being forced to use the zoom-internal Mailsystem to invite people. Sorry, can´t do since due to DSGVO (Datasecurity in Germany) I am not allowed to share Email of my clients.I have not yet figured out if there is another way to find the link.Any help on where I can get this is very apprechated.Dirk

I have 16 total Grandstream gateways in our environment.  Many of the ports on these gateways initiate outbound "ghost" calls dialing +11, +12, +122, and so many other combinations but never a complete number.  My company manages retirement communities and we manage about 25% of our resident phones through the Grandstream gateways.  I opened a ticket with Grandstream, but they keep giving me solutions to INBOUND "ghost" calls, which I do not have an issue.  Has anyone seen this in their environment?

Is there a way to allow customers to rearrange the screen, even when someone has raised their hand?

I have business account, but when I try to start two meeting at same time (desktop and web) it don’t let me do it. Why? 

Can someone verify if I've received a real or fake email from zoom. It was sent to my work address with the subject: New Meeting Invite: Quarterly Performance Review. The message inside the email says: This is a reminder that your scheduled Zoom meeting will begin in a few minutes.  There is no meeting ID/number. It's just a link that says, "Join Zoom Meeting" and the address it was sent from is:noreply at meet-zoom.us I didn't click on the link, but I copied it. It's a very long address that begins with http://us-api.mimecast.com.kb4.io   

Hi team, I am running zoom on Crestron UC-Engine. I am taking three outputs to three displays. One output is taken from HDMI and it is working fine. The other two output is taken from the DP port and is connected to the displays using DP-to-HDMI cable, but the content is not getting streamed. Just wanted to know if there is any settings to changed for taking DP port output. Your support on this will be valuable.

Help!I just updated Zoom to 5.9.1 (3506) on M1 MacBook Pro running OS 12.0.1 (Monterey). I can no longer make any window in the Zoom app smaller vertically than half of my screen. I usually shrink the meeting window to a fairly small part of my screen so I can use the rest of the screen for note-taking, so this is a huge problem for me. Tech support couldn't understand what I meant about "Window size" and just kept suggesting I change "View," which is not relevant or helpful. Is there anything I can do, or does Zoom now require Mac users to use up half their screen with any Zoom meeting? Thanks for any advice.

Good afternoon, My employee is stating a candidate was on zoom per the email she received stating candidate was in the meeting room, but she is stating the candidate was not appearing in her zoom account. Please let me know how we can trouble shoot. Thank you.

Looking for zoom games to play with 4, 5, 8 and 9 year old's on a zoom call.  Any suggestions?Thanks much.

オンライン授業でZoomが存在しない間、操作を何もしていないにも関わらず、勝手に背景が変わったり、アバターに変わったり、リアクションがたくさん出てくることがあります。他にも、勝手に「離席中」に変わったり、ホワイトボードで落書きをされたりします。まるで遠隔操作をされているようです他にも同様の事象が報告されているといったことはありますでしょうか。このような事象は何が原因でしょうか。—【使用機種・環境】・MacBook Air M3（2024年モデル）・メモリ：16GB・macOS Tahoe 26.1（最新バージョンにアップデート済み）・Zoomバージョン： 6.6.6

Hi,We have BLF keys on our Poly phones but they are not showing up on the workplace windows or phone app. We are only able to see the parked lines. How do we display the blf keys so users can call each other and see their line status.

I raised a ticket to retrieve my participation history records in meetings(where I am not the host) from my account that was backdated more than 30 days. After taking 3 days to get all the info from me, the Customer support executive says he cannot retrieve the record from the Host id due to Security reasons. I completely understand that. When I asked him to check with my details because he searched for my records giving my mail ID in the Host Mail field(which I found from the screenshot he shared), he says he has already tried that and shared the screenshots for proof. How can he search with my ID in the Host Email field when I was an attendee only? I really do not understand the response and I have already wasted 3 days on this. Could someone help me on how to escalate this? I am not able to find the escalate option on the request page.