Products

Issue :- 1) There is an issue with the Zoom Room setup on the Logitech Rally Bar Huddle device. The huddle microphone is not working at all, only for joining Microsoft Teams meetings using web client in Zoom Rooms. As per our troubleshooting, we found that zoom calls are working flawlessly with this configuration; problems are seen only during web client teams & Google Meet calls. Zoom version :- Zoom room Version - 6.2.7(6005)                               Controller Version- 6.2.6(3164)Logitech Rally Bar Huddle Version- 1.13.154Logitech Tap IP version- 1.13.145please look into it and provide us solution  Thanks,VSP

When using Zoom on my Mac Mini computer, I have a green 'video' icon on the menu bar which I find useful.But on my MacBook, that icon doesn't appear, instead I get a 'Zoom' text which has different functionality. See screenshots for the two menus.Menu bar with green icon Menu bar with text icon  Both computers have the same 5.17.2 version of Zoom. Am I missing a setting, how can I get the green icon bon my MacBook. Thanks for any help.

I m just upgrade my Monitor. Now using Samsung G9 Odessey 49inch monitor.Issue: When I start share my screen or Partially share like a portion od my screen and do Record the color and recordings are like complete washout colors and its feel like it record so blur.example like this: https://ibb.co/R47QHjh6but when i screen short or when i do OBS the real color comeslike this https://ibb.co/1GyvkB3DI dont use HDR at all.other settings like this:https://ibb.co/PvYdLv9Qhttps://ibb.co/JRqDW5FgI dont know what to do. i change some settings and seen non of these work at all.what to do?I am teacher and my 90% work happen on Zoo

We have ATAs by AudioCodes. We have both 1248 and 124 units. We are having issues with DTMF working with the Emergency Blue Lights and our All Campus Alert System. We can connect with each of the units but once connected they do not seem to pass DTMF correctly. Any help would be great. 

After enabling live closed captions, I see option to view full transcript but there's no button to save the transcript on the iPad. What's up with that? 🙎😠

Hi Everyone, Thanks for the help!We want to read every messages sent into a channel in Zoom Team Chat, whether it's from our teams' accounts or external users that we invite to Zoom Team Chat channel. However, it seems the Zapier can only read messages sent by account integrated into the Zapier (meaning, we won't be able to read messages from External Users that doesn't belong into our groups/orgs). Is there a better way to approach this? As the trigger in Zapier is very limited to the account connected. Our main purposes will be to pass the messages sent by these users but the first trigger doesn't even work for external users or non-connected accounts (not connected to Zapier). Thank you. 

I keep getting this message even when i have adjusted  access in the Admin tab"Add failed, the calendar-related access permissions are not allowed."

Noticed today that when a client books a meeting with me using my scheduler the confirmation of booking is EXTREMELY delayed.  I have a Business level account located in North America.   Any word on the ZOOM SMTP server experiencing delays? Thx

When I mirror my Zoom screen from my Android phone or Windows PC to my TV - either by Miracast or by HDMI cable - the TV gets the video but no sound, audio stays on phone / PC. This only happens with Zoom - other apps, from my Android phone / Windows PC, the TV gets both video and audio. When my spouse uses Airplay to mirror Zoom from iPhone or iPad to Apple TV box (which feeds into same TV by HDMI cord), TV gets both video and audio. I've seen a couple other posts about similar issues with no replies. Does anyone know what is happening here? Thanks.

I want to view records, but when I try to register to view it: sometimes I can view as normal, but most of the time it returns back to register screen.It happened with multiple records, and there is no problem about record deadline.When I contact to the record holder, they said they do not block me,  I still have full access to the record.What should I do?

After successfully porting a number from RingCentral, I cannot enable SMS to work with the single number.  I have tried unbinding the number from the auto attendant, but get the message: "main company number can not change".  Any help would be appreciated!

Is it possible to remove the AI Companion ad that appears on the 'waiting for host to start meeting' screen?

Is there a way to generate a report for meetings removed by the "Remove recurring meeting series after instances" feature?

Hi,I have an upcoming Webinar event where translations are needed in 15 Indian languages. I realized that Indian languages can be added only as Custom Languages and there is a limit of 5 in this category. Can anyone advise on how I can have translations availed for 15 Indian languages? 

Does zoom meeting sdk has live transcription feature, where I can listen to an event when speaker speaks to get text while in meeting?

In a webinar we could share the image of video, but there was no option to share video audioHow can we do it???Was it an error from ZOOM?

Hi, I'm trying to register to the webinar of today Complying with U.S. and Canadian PFAS regulations and I am not receiving the e-mail confirmation. Anyone can help?

Hi,I regularly receive webinar confirmations or updates that I did not request. So I spend my time unsubscribing. In the past, it was possible to indicate that a subscription was unwanted, but that option seems to have disappeared. The only solution I see now is to block all emails from Zoom.Would someone have a less drastic alternative to suggest?Thank you,Nicolas

Hey there, I’ve been trying to integrate the Zoom Meeting SDK (Web) and ran into multiple issues. Here’s what I’ve done and where I’m stuck:Created both Meeting SDK App and Server-to-Server OAuth App — still not getting clear SDK Key/Secret access.Sometimes I get an error saying “Invalid signature” when trying to join meetings.Other times, the frontend throws SDK integration issues — the Zoom UI doesn't render or stays stuck.Occasionally I get a Zoom timeout error inside the modal (ZoomMtg UI never loads or crashes).Tried everything from official docs, GitHub samples, and SDK tools — still inconsistent results. 

I have 150 Polycom E220 phones that are used as "Common Area Phones".  I would like to add a speed dial to all of them for the IT Helpdesk.  I can import the lines for a single device, but I haven't been able to locate a way to import a speed dial to multiple devices.  (The templates don't seem to fit this use case)Any help would be appreciated (even if it's I need to stop looking and do them 1 by 1)Thanks!

Hello, How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.

Hey Zoomers, this could be massive: For those of you NOT familiar, "Silent Disco" is where a DJ has a limited number of headphones connected to their DJ gear, usually 30-ish people. The DJ gives out the headhones, nobody else can hear.I want to do this on Zoom, and tried today, but it did not work. Anyone with their phone can log in using a QR code, and use their own headphones to listen.Has anyone tried it? And what settings did you use? Please and thank you,DJ Crispy Matters

Hello there, i have a question about spotlighting speaker through 2 different zoom. It's kinda confusing for me to say, since i'm not really fluent in english.  I'll have to host a competition in a zoom meetings, which i use 2 different zoom meeting (1000 participants meeting and 500 participants meeting). Is there any way for the meeting consists 1000 participants can have the same screen shown of the speaker with the 500 participants without making the speaker to join those 2 different zoom meeting, which the speaker only joins the 1000 participants meeting? I hope my question can be understandable, Thank You. 

I have a problem that the Zoom suddenly changes to widescreen since the last two weeks. Several other users, including myself, are experiencing the same issue. Temporarily, to solve the problem, uncheck the HD option in the video settings to restore the original ratio, but suddenly this happens again. The same problem has been reported previously.https://www.reddit.com/r/Zoom/comments/hwgqht/zoom_suddenly_became_widescreen_cant_change_back/ Regarding this issue, I would appreciate it if someone could tell me how to solve it.Thanks.

Can a cohost see registrations for a meeting?Can a cohost see registration for a webinar?If so how can this be done, thank you