I can't use phone in web browser app | Community
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Newcomer
Byron Beasley
Newcomer
March 1, 2026
Solved

I can't use phone in web browser app

  • March 1, 2026
  • 2 replies
  • 47 views

I tried to use phone in the web browser of my zoom account, but I can’t.
Please refer the screenshot attached.

 

    Best answer by Eliot

    hi ​@Byron Beasley 

     

    check to see that Zoom Phone on Zoom Web App is enabled.

    please see Zoom support article for details.

    Enabling Zoom Phone on Zoom Web App

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078075

    if this solves the issue, please mark as accepted.

    thanks, eliot

    2 replies

    E
    Community Super Champion | Partner
    EliotAnswer
    Community Super Champion | Partner
    March 2, 2026

    hi ​@Byron Beasley 

     

    check to see that Zoom Phone on Zoom Web App is enabled.

    please see Zoom support article for details.

    Enabling Zoom Phone on Zoom Web App

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078075

    if this solves the issue, please mark as accepted.

    thanks, eliot

      B
      Newcomer
      Byron BeasleyAuthor
      Newcomer
      March 2, 2026

      Thanks very much, it is working now.

      MGSR
      Community Manager
      MGSR
      Community Manager
      March 2, 2026

      Welcome to the Zoom Community, ​@Byron Beasley! Thank you for confirming that ​@Eliot’s response resolved your concern. I’ve marked it as the Best Answer to increase visibility for others who may have a similar question.

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