Products

We're having trouble with a Win 11 PC running the latest Zoom Desktop Client connecting. It sometimes works, so I think that rules out a big miss with a firewall, etc, but who knows... Usually it fails to connect, whether with an Ethernet cable or Wi-Fi. However, if I connect to my phone's Wi-Fi hot spot, it consistently works. From the same PC, connected again to the home network, the Web App from Firefox consistently works. I've checked the Windows Firewall, the ATT router (BGW320-500), reset the PCs network, ... everything but a hammer. If it never connected I would look again at all of the firewall settings, but occasionally it does work. Help!

Hi,  I am getting error "End-to-end encrypted meetings are not supported on the browser at the moment" from Zoom app dowloaded from Play and also when trying to connect from browser. From Android phone I can connect to zoom meeting.What is the problem and what is solution ?Thank you beforehand to everybody who is answeringb.r. kai 

Why does one of my chat contacts have a red exclamation mark in a circle icon after their name? I'm on Linux Mint. 

Why on earth do I need to download the 32 bit version just to be instantly told i have to upgrade to 64 bit edition? Seems like an absolutely unnecessary step - so many websites can decide whether to offer 32 or 64 bit, this just feels very unprofessional.

I am trying to run breakout rooms in a meeting hosted on a university's Zoom. For the past three days, we've had the ability to run breakout rooms. Today, none of the three hosts can find the breakout rooms function in our Zoom tool bar.I checked my account to see if breakout rooms had been un-enabled and they are still allowed.Any ideas on what's going on?

Zoom VDI application version numbering is all over the place. This adds complication when automating version checking/updating rules and creates confusion when trying to explain to users which plugin versions are compatible with a specific VDI desktop version. As an example, the current Zoom VDI client version is listed on the website with four numbers separated by dots: "6.1.14.25530", but in the Zoom application, it's the build number is in parentheses, such as "6.1.14 (25530)" and in Windows Programs and Features the patch number "14" is dropped and  only the major, minor, and build number are included, separated by dots, i.e. "6.1.25530" Meanwhile, the non-VDI Zoom Desktop application uses more consistent version numbering which always lists the major, minor and patch versions separated by dots, followed by the build number in parentheses. Is there some reason for the

the option "share the screen" doesn't work.

Hello everyone, I’m sure we are not the only one and this still persist to be a HUGE issue. We used to run programs on Zoom, even major events until this problem came. Using window when sharing sounds cuts out when someone speaks. It works fine on my mac. Which is frustrating as to I have to use 2 computers every time. Microphone even with Original sounds cuts of all music being fed to the mic. still no updates on this.. anyone? Zoom??

Hello,I am using Zoom version 6.5.8 on Ubuntu 24.04 with a Dell Latitude laptop. My integrated webcam appears rotated (sideways) only in Zoom meetings, but works with correct orientation in other apps like Cheese or Google Meets. It appears that on Linux, zoom does not have a video rotate option? Is this bug already acknowledged by zoom? Are there any workarounds, while they fix it?

Is there a possibility to automatically log you out of the queue when going on DND (Do Not Disturb)?

I've been using Zoom for a long time, but recently, I've been having trouble with my recordings. Previously, when I spotlighted more than one person on Zoom, the recording would display them as they appeared during the meeting. However, now, whenever I spotlight two or more people, the recording only shows one person at a time, as if it's in speaker mode. Any tips to solve this problem?

when I share the screen and activate the audio sharing function for the computer, the audio automatically stops playing. The youtube videos for example are still playing but without sound. i need urgent help

hi all this is rick west not a newbie but i am stumped.   my users cannot enter my waiting room.i can communicate if they sent me a link but my room says i have yet to join 

Why does zoom not close out when i hit exit. It just sits in the background after i have used the the one common resource used to close applications. So why does zoom think its special. Why am i forced to right click on the taskbar. It's not that that is difficult, but this is my computer. Who does zoom think it is that it can just continue to go on. And the fact that there isn't a setting to change this just shows how terrible of a company zoom is. Then on top of that i can't even talk to an actual human to try to fix the problem. 

I set a Zoom Webinar registration form and added a few custom questions, all of which are set as "required". I see the questions when I test the form, but the responses (or fields) are not all present when I run the registration report. How do I fix this? 

Since I upgraded to MacOS Monterey (12.0.1), my Blue Yeti microphone is not working when I start Zoom (latest - 5.8.6). However, if I switch to another microphone, such as the system (built-in) microphone, and then back to the Blue Yeti, it works fine. This didn't happen prior to upgrading MacOS. Anybody else have the same issue?

i am buying trying to buy the zoom phone but not able to. when i am trying to buy it is saying error:5613. How to solve the matter. I am in Pakistan and i need to buy Zoom Phone USA & CA unlimited.  

I received two zoom invitations from two different people, and when I click on "View Invitation" in each email, I get the following error message.  I tried this on my iphone and my laptop (HP laptop) and got the same error message.   Not FoundThe requested URL was not found on this server.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Several times now, a recurring meeting after several successful meetings becomes invalid. The recurring meeting is not listed to be reinstated. Why?Information on the web states that a link becomes invalid because it had been deleted. The host tells me that she did not delete the recurring meeting.Any ideas why?Do alternative hosts have the ability to delete a recurring meeting? 

I recorded a meeting, but was not aware of the AI feature to provide a written summery (did not enable the summery feature). Can I get a written summary now, after the fact? 

I have not had this problem until recently, but every single time I try to log into my laptop while my desktop is connected to Zoom, it will log me out of Zoom on my desktop, even if I’m in a meeting. There used to be the option for me to login to both my desktop and laptop at the same time so that I could switch the meeting from one device to the other. I can no longer do that. What are the remedies? Is this an issue with a recent update? This happens with every single account that I have for Zoom. My Zoom accounts are free, but according to search Zoom states that you can be logged into two computers simultaneously. What is going wrong? This is driving me crazy.

I am receiving daily emails that I cannot unsubscribe from with zoom meetings that are automatically being added to my calendar.  It is from spam emails and it is clutter my inbox and calendar.  Is there anyway to get these emails to stop without blocking zoom as a whole?  By blocking zoom that would also block any valid zoom invites from meetings that I would want to attend.

Hi! When I go to share my screen on my iPad, it makes me agree to have the screen share broadcasted/recorded (which I don't have to do when using my computer). Is there a way to just share my entire screen on iPad without having it recorded? Thank you.  

Hi there,   Since linking my Gmail and Google Calendar with Zoom desktop app, I continuously get distracting pop-up notifications on my desktop - how do I turn these off?   For any employees at Zoom that may be seeing this: This is such an incredibly simple request, and it's kind of shocking it isn't obvious how to turn these off after a good search through in the settings.  Also, it is also ridiculous that this is the only support that is offered for a paying customer of Zoom - why not simply a LiveChat?  Very ridiculous, and very frustrated.   Thanks to anyone who can help solve this simplest of requests.

Hi all, when I am with a call with others, and they are sharing audio. Everytime i speak their audio cuts off and resumes once i stop speaking. How do i turn this setting off?