Products

I’m new to Zoom as a presenter. I want to be able to use a foot pedal to advance screens in powerpoint. There are many to choose from, most work with bluetooth for mobile, but only a few that say they are PC compatible. Have any of you used one successfully and what brand/model was it?Thank!Cheri

We have a setup where we use iPads as Zoom Room controllers, connected to PCs running Zoom Room software. This past weekend, the iPads all upgraded to iOS 26 and now none of our controllers are able to pair to the Zoom room. I've confirmed that the devices are still on the same network within the same IP block.Is anyone seeing the same issues with iOS 26?

Hello. We requested to enable 720p recording option, but it is nowhere to be seen in the settings. I’ve looked at multiple help threads which describe various locations where it should be or has been, but there is not any option. Searching for 720 or HD doesn’t yield anything either. We requested a second time and they claim its already been activated. How can it be if we have no HD record toggle option available to us like has been described? Thanks for your assistance.

With the latest zoom 7.0.5 on Mac, It appears that increasing font size on the chat (Cmd+= and Cmd+- ) increases the font on the sidebar as well. This is such an inconvenience. Is there a way to revert back to previous zoom way that increasing fonts only applied to the chat window only and not the sidebar. I would like to keep the width and the visible rows the same when I want to only see the messages with a larger font. To support side bar font size change, a separate setting could be used.In addition, It would be great if zoom just uses the system standard font in Mac/Windows so that it appears more local instead of using the custom zoom font.

Trying do a meeting but unable to get the meeting code

Hello,We are implementing a Video Banking / video call flow and would like to support simultaneous use of both the front and rear cameras during a live video session (dual camera / multi-camera streaming from a mobile device).Could you please advise: Does Zoom support simultaneous front and back camera usage during an active video call? If yes, which Zoom SDK should be used for this use case (Video SDK, Meeting SDK, or another option)? Are there any platform limitations for iOS and Android? Is there any available documentation or sample implementation for this functionality? Thank you in advance for your guidance. 

Dear Zoom Team,I have been using a Ryzen 2600 processor with 6 cores and 12 threads (16GB RAM), and I have successfully utilized the background blur function without any issues. However, I noticed that the new requirements now specify an 8-core processor, which seems to be an increase that may not be necessary for such a basic feature.Could you please provide any insights into this change? Additionally, I would greatly appreciate it if you could consider lowering the hardware requirements for the background blur feature, as it has been functioning well on my current setup.Thank you for your attention to this matter. I look forward to your response.Lukas

Has anyone else had this issue or know of a workaround? Developers?

Hi! I'm just wondering if anyone has already tried using Ryzen 4300GE Radeon Vega 6 for image only virtual background without needing a green(solid) screen? Thank you.

Hi all,I can't work out if a AMD Ryzen 7 4700U 2.0GHz processor will allow me to have a virtual background on zoom without the help of a green screen. Based on the requiremements instructions, it would appear not: AMD8 logical cores3.0Ghz or higherCan anyone help?Thanks in advance

Hi!My desktop PC has 4core AMD Ryzen CPU. Based on this article   I was trying to test if my CPU could effort the virtual background.I use Zoom desktop client 5.12.0 downloaded from Zoom download page and I installed 5.11.9 plugin from this page , the plugin version is minor than the desktop client because this article  says:Note: Be sure to always install a version of the VDI Zoom desktop client that is equal to or greater than the Zoom VDI Plugin.After plugin installation I modified the parameter  SMARTVB=1  and restarted Zoom service (even I tried to restart the whole PC)  as explained in the first article, but nothing happens: I have no virtual background capabilities.Where is my mistake?Thx a lot for your help

I am beyond distressed that Zoom will not support VB on my new Windows 11 RYZEN Desktop or Windows 11 Intel Celeron.   It worked fine on a 10 year old HP All in One with Windows 8.1.    Zoom claims it's not their problem.I stronlgly disagree and DO NOT understand.

I believe my PC meets the requirements for VB on Zoom yet it does not allow me the option on the app. Zoom app is the latest update (version 5.16.0). I have Windows 11. My CPU is AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz. Based on these specs, I should be able to use VB yet I am unable to unless I am misunderstanding something.

i want to use 'virtual background'but,RYZEN 3 3200G is not supported.Please update quickly.

Hello,when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see this as a black box. I've attached an image as an example. I've already looked through all the settings, updated the Zoom client, but I just can't get this to go away. I work on Windows 10 Pro. Can someone help or give a tip here? Thanks!

Some participants were unable to send private chat messages to another in the same breakout. Would say the recipient was not in the room. Ruined the activity for us :( any ideas why that happened?

how can i get or do the meeting code😥​​​​​​​

I am trying to listen toba meeting audio on android and it does not play through the phone speaker media.  I tried to st the audio but it still will not play through the phone.  Please help.  Thank you

For an Open Mic virtual event - Is it possible for all 3,000 attendees in the large meeting (add-on) to have the ability to turn on their camera?

Hi everyone,I'm interested in learning how others manage large Zoom meetings with 50–100 participants, especially when cameras and screen sharing are involved.For those who regularly host webinars, training sessions, online classes, or virtual events:What settings have you found most helpful for maintaining meeting stability? Do you assign multiple co-hosts, and if so, how do you divide responsibilities? Have you noticed any performance differences between using one large meeting versus multiple smaller meetings? Are there any features or best practices that have significantly improved your meeting management experience?I'd appreciate hearing about your real-world experiences and any recommendations you can share. Thanks in advance!

i.e. build to improve for the next meeting, tasks, deliverables, and plan achieved or not by tracking and provide progress on a one pager (quarterly, semi annual or annual meetings)What Ai platforms (has open ecosystem) to enhance steps, organize, review and create deliverables to organize and build next step, and nudge/reminder.

I am unable to access my recording as I’m receiving error code 124 

פגישת עבודה עם שיתוף מסכים 

 Why I am getting that error code 1001

I have lost my important recording from cloud due to expired subscription, it been more then 30 days .. Can any one help me how I can get them back. These are very important to me. As I met with an accident and after recovery it took time for me to get back with things. now I lost all the cloud data. how can I get it back.. can any one please help me.