johnycoms
Newcomer
Newcomer
since ‎2025-05-10
‎2025-07-29

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User Activity

Agents calling other Agents in ZCC

2025-05-10 04:36 AM
Is it possible for one Agent to call another Agent in ZCC?. When making a 'New Voice Call' the 'Contact Center Contact' list isn't available to select an Agent from. This contact list is available when transferring calls. Any help appreciated