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FortayEng · 2024-12-10 08:31 AM

I have a user that when he makes a call (internally or externally) he can't hear the call dialing. He also can't hear any music when he is put on hold. If he changes his audio device to use the internal speakers of the laptop the audio is fine. This ...

FortayEng · 2024-12-11 05:25 AM

This issue has now developed and I have figured out that this issue seems to happen on Asus Laptops. Currently we have 3 of them and all are experiencing the exact same issue.

FortayEng · 2024-12-11 03:27 AM

Are you experincing the issue using windows 11? and also are you by chance using a ASUS laptop?

FortayEng · 2024-12-11 03:26 AM

Unfortunatley I don't have those settings within my Client. I wonder if that is a regional setting.

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No audio when put on hold

Re: No audio when put on hold

Re: No audio when put on hold

Re: No audio when put on hold

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No audio when put on hold

Re: No audio when put on hold

Re: No audio when put on hold

Re: No audio when put on hold