sarahkovar
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since ‎2024-04-16
‎2024-04-23

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ServiceNow Zoom Contact Center Integration

2024-04-17 10:12 AM
Our ServiceNow team has the Zoom Contact Center plugin installed and we have Zoom configured for ITSM (Integrations -> Channel Setup -> Voice Channel). Within the Zoom Contact Center module in ServiceNow, there is a 'Phone Logs' table they would like...