About blitz

blitz · 2023-07-27 09:34 PM

Hello! Have been researching and troubleshooting to figure out why recording is stuck on 640x320 during a one-on-one recorded meeting. Host using desktop, other participant on IpadHost has HD enabledUsing "speaker view"Recording saved to local HDDo t...

blitz · 2023-07-28 10:09 PM

HI Ray and thank you! I can certainly look into Cloud Recording. What if the host has good internet speed, but sometime during the meeting, the other person has some not-so-good internet speed. Does that affect the resolution overall? O Is the resolu...

blitz · 2023-07-28 10:10 AM

Hi Ray and thank you! I was using the Zoom App on desktop today for two tests. Recording to local HD. First test was 1280x720. Second test went right back to 640 x 320 even though no changes were made.

blitz · 2023-07-28 09:59 AM

I want to add that both tests were done using the Zoom app - not the browser portal.

blitz · 2023-07-28 09:56 AM

Yes, that was all done. Ran two tests today without making changes. One was 1280×720 and the other 640 x 320. No settings were changed and cannot figure out why this is happening. It's like playing roulette and I need to know that when I record for a...

blitz · 2023-07-28 08:22 AM

Thank you James. I used the web portal on Safari. There are no settings that I can see for video on the dashboard on the browser. Are you referring to the desktop Zoom "App"? Is that what the problem is?

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