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koverton · 2022-01-18 05:15 AM

Hello - I have a business Zoom account and am trying to access the written transcript of the closed captions. I can download the closed caption file but when I open it it comes up to say I dont have an app associated to perform the function. Any idea...

koverton · 2022-01-19 11:43 PM

thanks so much, it was the "audio transcript" option which needed ticking - you've been super helpful (more so than Zoom's help centre/written guides)

koverton · 2022-01-18 07:30 AM

Thanks - you've helped me get a step closer! It is a VTT file and I've been able to open through notepad but instead of tracking the person who spoke it comes up with a time stamp. Any thoughts?

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