Have been having a lot of issues with zoom at the moment, my account went from sessions to webinars plus and some features were deleted as part of the re-brand. The option to create channels and playlists were there, but now unusable despite me creating a channel before it changed. Moving to a hub which allows me to create the channels and I have transferred past events across to enable me to use the recordings in that hub but some recordings and events are not there now. I have to use the main log in for zoom, go to recordings, download and then upload to a specific hub. This then only uploads a certain view, and no transcripts ect. losing the ability to use smart chapters etc. Is anyonde else having this issue or is there some simple way that I have totally missed?

J'ai acheter un forfait pro pour un mois à 19 euros, mais un gros problème c'était une réunion professionnelle, et la réunion n'a fait que couper toutes les 40 minutes hors que j'ai payé tout de même, un véritable fiasco, comment faire maintenant ?

Hi,

I am looking for help on a zoom remote access session where I need to use the host's camera while working on an application on a remotely access PC via zoom session.

USE CASE:

Consider 2 computers on a zoom session - A and B

A is the meeting host

B is the client connected to the meeting via an invite sent from A

A takes remote access control of B via zoom remote access feature.

A is working on an application on B that uses camera to scan some images.

When that application on B triggers the use of camera, it activates local camera on B by default.

How can I make it trigger the camera of the host PC (A) in this situation instead of using local camera on B?

OR

How do I setup zoom to let the host use its own camera instead of B during remote access sessions?

I know when using Remote Desktop softwares, this feature can be configured in them but not sure how / where to configure this requirement in zoom for zoom remote access feature.

Any help would be greatly appreciated.

I thought we were able to log in to multiple devices at once under the same log in. Up until recently, I have been logged in for 2 laptops and a cell phone and sometimes a tablet as I often find myself switching devices from one zoom meeting to another. I have a basic user account and this only started happening to me as of last week. Today is June 16. Thank you

Hello,

I have Zoom Workplace installed on my Mac and Windows 11 PC (Windows 11 Pro, v. 23H2, build 22631.5472).  

The other day, I opened Zoom on my PC to discover I was signed out.  I have attempted to log in numerous times, but each time I do, I receive the message: "Please try again later. Error code 1."  Another message instructs me to check my internet connection (I'm connected, and it's working correctly).

Zoom on my Mac is logged in with the same account and functioning fine.  

I've had Zoom Workplace installed on my PC, and it has been working without a glitch since 2020.

I've tried repairing the application and uninstalling/reinstalling it.  Neither attempt resolved the problem.  

My account doesn't offer the option to contact Zoom support directly, except through the database, community, and chatbot.

Does anyone have any suggestions on what I should try next?

Nothing has changed regarding installed applications or current settings.

Thanks!

I have set a PowerPoint presentation on Zoom with overlay. It works fine for recording purposes if I am the only presenter. However, I have a co-presenter on the same PPT presentation. How can I add her to the video with me so the audience can see her? Thank you. 

Running Zoom Pro for Healthcare (for TeleHealth interviews w/o using emails), have BAA & Scheduler add-on added. Some post say use Call Out, but this feature is not showing. Post also say, you do not need Zoom Phone or Audio Conferencing.

Using the list Zoom products, how do you setup and/or send video link invites from Laptop to cell phone? If not possible please advise