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will zoom deduplicate any registrations when imported?

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Lynda18902
Explorer
Explorer

‎2022-09-27 12:46 PM

I am doing a csv file import for a zoom webinar and I'm noticing that the number confirmed in Zoom is less than the number on the csv file. I am wondering if Zoom automatically deduplicates or if I need to look further regarding the discrepancy.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-09-27 09:16 PM

Hi, @Lynda18902,

 

One email address can only be registered once, so I’m not sure which information is saved if you have duplicates – the first or the last occurrence of the email address. But if you do have duplicate email addresses in your CSV file, that’s probably the explanation for the discrepancy. 


Ray -- check out the GoodClix website.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-09-27 09:16 PM

Hi, @Lynda18902,

 

One email address can only be registered once, so I’m not sure which information is saved if you have duplicates – the first or the last occurrence of the email address. But if you do have duplicate email addresses in your CSV file, that’s probably the explanation for the discrepancy. 


Ray -- check out the GoodClix website.
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Lynda18902
Explorer
Explorer

‎2022-09-28 03:53 AM

Thank you for replying, @Ray_Harwood .  You are correct - I also contact Zoom tech support and they confirmed that Zoom will deduplicate for anyone who tries to register more than once or if their information is imported into Zoom. I couldn't find that information in the help files but I'm sure other people may wonder so it's good to get this confirmed. Thanks again.