Zoom Recording Stuck at 99%

[UserEnablement]

Zoom recording is stuck at 99%.  Work laptop was connected to VPN while recording was in progress.  But VPN unexpectedly shut down the laptop.  Now the recording seems to be stuck at 99%.  There is a temp recording file saved locally on the laptop (video1239184949.mp4.tmp).

Do not want to close out the dialog box that is showing the recording at 99%.  But don't know if the recording is corrupted anyway because of the unexpected shutdown of the VPN connection.  If that is the case, is there any way of recovering that webinar recording?

[Kennnnn]

Having same issue. Did you find an answer???

[MGSR]

Hello there,

I'm sorry for the late response. 

You should be able to convert the temp recording files. You can check out this article for more information. 

Let us know if you need further assistance.