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Webinar-Recording

brownt
Newcomer
Newcomer

‎2023-05-19 07:45 AM

Hosted a webinar and needed the recording. I noticed the recording split up in two  as recording 1 and recording 2. Why is that? Usually, I would get one recording making it easier to deal with. Now I have to figure out how to join two recordings together.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-05-21 08:32 PM

Welcome to the Zoom Community, @brownt 

 

This normally happens if you stop and restart the Cloud recording. It happens a lot when people set the meeting to auto-record, but then stop the recording when they get in really early, and restart it later. Usually in this case, review the first recording to be sure it’s not needed, and delete just that recording in the Zoom Web Portal. 


Ray -- check out the GoodClix website.
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