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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Webinar HD - Zoom support unavailable?

AlicePersson
Newcomer
Newcomer

‎2021-09-17 01:36 AM

Hey Zoom Community!

I am desperately trying to achieve higher quality on my webinars. But it says in the "Group HD information" that the support is temporarily unavailable. Is this really the case? Is there any chance I will be able to host my webinars in HD?

Thanks,

Alice

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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2021-09-17 07:21 AM

You need to be Admin and have a PRO license to have GroupHD enabled.  Just ask Zoom support to enable it for you.   Make sure you are in Speaker view and FULL SCREEN mode.  Also request Zoom enable HD for Attendees in the WEBINAR.

 

 

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros

Cassandra
Newcomer
Newcomer

‎2022-01-17 04:55 AM

Where can I find the emailadress to the support so that I can as for full HD? 

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