High resolution

[Angela22]

Does anyone know how to get a high resolution in zoom? Do you need to have the pro version? I have been using my laptop to record meetings and the quality is very low. Would it be better if I bought a separate web camera? Any tips?

[jdott16]

Hello @Angela22 

You can learn more about Zoom's Group HD features here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

A better camera and good network with a good hardware device will assist with better quality meetings. You will need to be on one of the paid accounts in the article above to get Full 1080p HD on your meetings.

I hope this helps and if this answers your question please make sure to mark this as a solution.

Thank you,
Jake