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Error code 13218

damejia415
Newcomer
Newcomer

‎2025-02-14 01:34 PM

We are trying to get users to join a webinar without the Zoom link but rather with the meeting ID but we get Error Code 13218 and we do not know how to troubleshoot it. Is it just a feature that is not allowed when doing webinars? 

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2025-03-16 10:43 PM

Welcome to the Zoom Community, @damejia415.

 

I checked a few sources, and nothing specific comes up. I did chat with a support agent briefly, and he asked what type of authentication or registration was enabled on the webinar. I’ll also try to send you a DM tomorrow to get some other details, once I get your DMs enabled. 


Ray -- check out the GoodClix website.
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