cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Contacts Lost on Poly VVX-411 After Reboot

EHatzivasiliou
Newcomer
Newcomer

‎2022-07-11 09:32 AM

We are new Zoom Phone users.  Things are generally OK but users are complaining that contacts that they enter into the phones are randomly lost.  
Have tried researching the issue and saw a possibly cause could be a blocked port on our firewall  preventing the contacts from syncing with Zoom - but no details on what port to look for.

Any suggestions on how to troubleshoot is greatly appreciated.

Thank you.

0 Likes
0 REPLIES 0