cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Cannot get participants in channel

Happy_Girl
Newcomer
Newcomer

Please do something so I can add members in my channel.

1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

Hello @Happy_Girl 

You should be able to add users to your channel internal and external with instructions here: https://support.zoom.us/hc/en-us/articles/200912909 I'd make sure you're on the most updated version of Zoom. I hope this helps! If it does not can you provide the workflow you are utilizing and any issues you run into when adding the channel? Thank you!