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Receiving "Webpage not available" net: ERR_FAILED

NocturnalDC
Contributor I
Contributor I

‎2022-04-26 12:47 PM

Receiving this message when trying to Share Content on a Poly x50/TC8 system. Any solutions?

Preview file
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YaBoiB
Community Champion | Employee
Community Champion | Employee

‎2022-04-26 02:14 PM

Hello @NocturnalDC, 
My name is Brandon. Thanks for joining the Zoom Community! Do you have a CRC port or a Zoom Rooms  License on your account? If so then this looks like the endpoint and the Zoom System Server are not communicating, at all. This looks like the endpoint is not even getting out of your network. You may want to check to see that your firewall ports are open for H.323/SIP communications. 

 


Brandon (he/him/his)
Zoom Community Champion
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