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zoom cropping my video

IJS
Newcomer
Newcomer

Hi, I was hosting zoom meetings no problem on my iPhone 6s until a few days ago. When I view my set up through my iPhone camera it's the way I want it, but when I start the zoom meeting it automatically zooms in, especially from the side view - and now I can only see half of my set up. I've ticked and unticked so many boxes but nothing has helped. Would appreciate help! Thanks.

2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @IJS, thank you for participating in the Zoom Community! 

 

I am sorry to hear that you are experiencing issues with Zoom meetings on your device. Would you be able to share screenshots with us? I would like to help you get this resolved asap. 

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

merritta
Newcomer
Newcomer

Did this ever get solved? My video capture does the same thing. Looks good in the meeting, the captured video after the meeting is complete is cropped to super wide screen though.