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sound on zoom - participant unable to hear me

jennifermendons
Newcomer
Newcomer

when I invite a participant - they are unable to hear me - although I can hear them clearly

 

2 REPLIES 2

jopep
Newcomer
Newcomer

Did you manage to get sound from participant . I have the same problem trying to solve this problem. Thank You Joanne 

 

willjoe2442
Contributor I
Contributor I

Why can't my participants hear me on Zoom?
Increase the volume on your mobile device using the volume buttons or notification panel. Even if the speaker is turned on in Zoom, your device's volume might be set to mute or vibrate only. Try using earphones or a headset with a built-in microphone. Restart your mobile device.

 

Regards,

Diana