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not able to launch zoom; use to click zoom icon and send an invite to meeting using person's email.

pbryant69
Newcomer
Newcomer
 
2 REPLIES 2

Jameswalter
Contributor III
Contributor III

Open the Preferences file in Notepad or another text editor. Find or search for "zoommtg" - this will be under "protocol_handler" > "excluded_schemes" - and remove the line: Save and close the file. Launch the Zoom meeting again.

 

Regards,
James

I am not technical and do not know where preferences file in notepad  is or where to find it. or a text editor ?