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new audio bug?

Jethrotenhave
Newcomer
Newcomer

With the latest update 5.9 suddenly my speakers produce no sound or really bad sound.

This is only in Zoom, speakers are working perfectly anywhere else. When I install separate speakers same problem....

 

Does anyone have the same problem?

I use Windows 11 on a brand new all in one PC

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Jethrotenhave, I see you've opened a ticket with our Tech Support! I would recommend continuing to receive support on your ticket and sharing the solution once our team has resolved your issue, just in case other members of the community are experiencing a similar problem.

 

Thanks!

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Zoom Community Moderator
he/him/his

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Twoplanks
Newcomer
Newcomer

Yes I am having the exact same issue..  audio works with all other apps.
Zoom outputs no sound at all, running  version 5.9.1 (2581)

Has anyone been able to resolve this issue?